When trying to get the data from the following commit, the Excel connector shows the loading circles, but the circles keep spinning indefinitely, and the UI hangs and becomes unresponsive.
https://speckle.xyz/streams/846ea197e7/commits/7a32e5f0e5
This commit was produced using the code changes supplied in #3578
Commits made from the Civil 3D connector which don't have the above changes all seem to work fine
To Reproduce
Load up the Speckle Connector in Excel
Select the "Jonathan's First Project" project
It will try and load the latest commit
At this point the loading circle will start to display, and will never go away, and the UI becomes unresponsive
Expected behaviour
We should be able to see the model in the viewing section, and download the data
Screenshots
System Info
Desktop (please complete the following information):
Windows 11
Excel Office 365
Failure Logs
No log files could be found at C:\Users\<>\AppData\Roaming\Speckle\Logs
Is this where they are supposed to be?
Additional context
N/A
Proposed Solution (if any)
Its unclear what's happening as I can see when I select a commit that some data is downloaded, (I'm guessing the graphical model) but then the model is never displayed and you see the loading circle indefinitely. I don't think its related to the data or metadata because I am unable to even click the receive button to even start downloading that data.
linear[bot]
commented
1 month ago
Prerequisites
What package are you referring to?
Speckle Connector for Excel
Describe the bug
When trying to get the data from the following commit, the Excel connector shows the loading circles, but the circles keep spinning indefinitely, and the UI hangs and becomes unresponsive. https://speckle.xyz/streams/846ea197e7/commits/7a32e5f0e5
This commit was produced using the code changes supplied in #3578
Commits made from the Civil 3D connector which don't have the above changes all seem to work fine
To Reproduce
Load up the Speckle Connector in Excel Select the "Jonathan's First Project" project It will try and load the latest commit At this point the loading circle will start to display, and will never go away, and the UI becomes unresponsive
Expected behaviour
We should be able to see the model in the viewing section, and download the data
Screenshots
System Info
Desktop (please complete the following information):
Windows 11 Excel Office 365
Failure Logs
No log files could be found at C:\Users\<>\AppData\Roaming\Speckle\Logs
Is this where they are supposed to be?
Additional context
N/A
Proposed Solution (if any)
Its unclear what's happening as I can see when I select a commit that some data is downloaded, (I'm guessing the graphical model) but then the model is never displayed and you see the loading circle indefinitely. I don't think its related to the data or metadata because I am unable to even click the receive button to even start downloading that data.
Optional: Affected Projects
https://speckle.xyz/streams/846ea197e7/commits/7a32e5f0e5