MagicPods locking up when bluetooth disconnects

[svalencia014]

Whenever my AirPods disconnect from Bluetooth without hitting the "disconnect" button in MagicPods, the app will lock up and force me to restart it through task manager. The same applies when I close and re-open my laptop, I am required to kill Magicpods through task manager because the tray icon stops responding and reopen it every time.

[steam3d]

Hi. Can you upload the log files? Did you try to wait maybe something work in background? Which architecture of processer do you have? (x86, x64, Arm)

[svalencia014]

How do I retrieve the logs? From, Samuel Valencia @.*** https://svalencia.cf

On Fri, Apr 14, 2023 at 11:11 AM Alexander Maslov @.***> wrote:

Hi. Can you upload the log files? Did you try to wait maybe something work in background? Which architecture of processer do you have? (x86, x64, Arm)

— Reply to this email directly, view it on GitHub https://github.com/steam3d/MagicPods-Windows/issues/335#issuecomment-1508756266, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQKZC35XJG6C34U5TFHXQGDXBFSJHANCNFSM6AAAAAAW6RMIWU . You are receiving this because you authored the thread.Message ID: @.***>

[svalencia014]

Never mind I found it. I attached both log files available. I run an x86 processor I believe, an Intel I7-1165G7 MagicPodsServiceLog.txt MagicPodsUILog.txt

[steam3d]

The log said that something wrong with Bluetooth device. -2147020577 The device is not ready for use. (Exception from HRESULT: 0x800710DF)

You can try to remove the AirPods and pair it again to setup AirPods again. Also you can update Bluetooth driver.

[svalencia014]

I'll test it out and follow up

[svalencia014]

It still does the same thing after unpairing and repairing them

[svalencia014]

Any other suggestions?

[steam3d]

You could google error 'The device is not ready for use. (Exception from HRESULT: 0x800710DF)' to get some solutions.

I also recommend check system files