This script searches for conversations on the Crisp API that have the RAGESHAKE_EMAIL as a participant. It replaces this email by the "email :" field found in the rageshake description.
It interacts with crisp by a Plugin published here : https://marketplace.crisp.chat/plugins/ If dev tokens reach max quota (429 Client Error: Too Many Requests), they can be reset here : https://marketplace.crisp.chat/plugins/plugin/50c492e5-7175-45d0-a449-913aa8bc6cfd/tokens/
https://dashboard.scalingo.com/apps/osc-secnum-fr1/tchap-rageshake-crisp/logs
The following environment variables must be set before running the script:
CRISP_IDENTIFIER: Your Crisp API identifier.CRISP_KEY: Your Crisp API key.CRISP_WEBSITE_ID: The ID of the Crisp website to search for conversations.RAGESHAKE_EMAIL: The email address to search for in the conversations' metadata.DRY_RUN: Set to True if you don't want any change to append.SCHEDULE_CRISP_INVALID_RAGESHAKE: cron schedule for the job crips invalid rageshake (by default 60 seconds)SCHEDULE_JOB_SLEEPY_CONVERSATION_IN_HOURS: cron schedule for the job job_process_sleepy_conversations (by default 24 hours)SCHEDULE_JOB_EXPORT_SEGMENTS_IN_DAYS: CRON schedule for the job job_export_crips_conversation_segments_s3 in days (by default 1 day)JOB_EXPORT_SEGMENTS_HISTORY_IN_DAYS: configure how days of history to export in job job_export_crips_conversation_segments_s3 (default 10 days)SCHEDULE_PROCESS_ALL_MESSAGES_IN_SECONDS: CRON schedule for the job job_process_all_recent_conversations in seconds (by default 120 seconds)LOGLEVEL: Set LogLevel (WARNING, INFO, DEBUG..), default to DEBUGFor the statistics export to the S3 OVH bucket
S3_ACCESS_KEY_ID : access key to the export bucketS3_SECRET_ACCESS_KEY : secret access key to the export bucketS3_BUCKET_NAME : bucket name of the export bucketCrisp plugin is defined here : https://marketplace.crisp.chat/plugins/plugin/50c492e5-7175-45d0-a449-913aa8bc6cfd/tokens/
To run the script, simply run the following command:
pipenv install
python3 extract_email_from_rageshake_on_crisp.pyDeactivate the web process in scalingo : https://doc.scalingo.com/platform/app/web-less-app
python3 extract_email_from_rageshake_on_crisp.test.py