Digital literacy / confidence using internet

[thomashallam]

As a researcher I need to know how confident people are using tech So that the service can be tested with a range of people, including those are more likely to find it difficult to use

[thomashallam]

Covid Citizen Panel, 2022

[thomashallam]

Covid Diverse User Panel, 2022 -

[thomashallam]

Qualtrics demographic template

[thomashallam]

via Ross P Hi @tomhallam very useful, and exactly what I was looking for, our screeners/surveys, especially if we are looking to set up a core set of response we want for all respondents on the panel, though a couple of observations. As we are asking respondents their assessment, I would be tempted to phrase the options in the first person - I am rather than you are. Also, when we were discussing this yesterday, we teased out that there might be two components - confidence using technology in the workplace, and confidence learning new tech in the workplace. Would welcome your thoughts on that.

[thomashallam]

Recommended scale for citizen digital literacy data capture

Usage guidance
- Note this pattern may need further changes to account for Staff / Professional Users context.   
- Type: Radio button
- Mandatory response

Select one of the following statements that best describe your use of the internet

• Not at all confident - I need help when using the internet
• Not very confident - There are a few things I struggle with
• Not entirely confident - I can do most things, but there a few things I need help with
• Fairly confident - I can do most things online comfortably
• Very experienced - There is nothing I struggle with online
• An expert - I code and build websites to a professional standard
• Prefer not to say

[ross]

@ross

Not sure if this was accidental or you were aiming to mention a different Ross, but that doesn't appear to be aimed at me.