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thunder-app / thunder

Thunder - An open-source cross-platform Lemmy client for iOS and Android built with Flutter
https://thunderapp.dev
GNU Affero General Public License v3.0
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Cannot login to lemmy.world #316

Closed BnjmnBanks closed 10 months ago

BnjmnBanks commented 10 months ago

Description
A clear and concise description of what the bug is.

How to Reproduce
Steps to reproduce the behavior:

  1. Go to 'profile icon'
  2. Click on 'add account'
  3. Do next 'try to login with lemmy.world account'
  4. See error

Expected Behavior
I expect to login but it will not let me.

Screenshots
If applicable, add screenshots to help explain your problem.

Device & App Version:

Additional Context
Add any other context about the problem here.

hjiangsu commented 10 months ago

Do you have screenshots of the error? It might help track down the specific issue you're seeing

BnjmnBanks commented 10 months ago

I'm sorry, I kinda went screenshot crazy. So I was in the chats I tried what was recommended. I installed the app and it already has login information. I go to clear cache and data. Then try to login using the same exact credentials and it fails.

On Mon, Jul 10, 2023, 7:26 PM Hamlet Jiang Su @.***> wrote:

Do you have screenshots of the error? It might help track down the specific issue you're seeing

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1629865667, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMV5DXPYWT7YU7T226LLXPSFSTANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

hjiangsu commented 10 months ago

I have an idea of the issue you're having. I'll see if I can get you a temporary build to help address this issue sometime today or tomorrow!

BnjmnBanks commented 10 months ago

Thank you boss, I appreciate it.

On Mon, Jul 10, 2023, 11:02 PM Hamlet Jiang Su @.***> wrote:

I have an idea of the issue you're having. I'll see if I can get you a temporary build to help address this issue sometime today or tomorrow!

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1630031977, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMV3MKPBV4FKFP2DMXWLXPS63HANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

hjiangsu commented 10 months ago

I have released a nightly version which might fix the issues you're seeing! https://github.com/hjiangsu/thunder/releases/tag/v0.2.1-alpha.1%2B12

What I would suggest you to do:

Let me know if this nightly version fixes the issues! There's also a whole bunch of other additions so feel free to check those out (still in testing, not yet ready for general release)

BnjmnBanks commented 10 months ago

It did not work. Still getting the same error. I know lemmy.world was hacked a day or two ago. Maybe they changed how the login works now.

On Tue, Jul 11, 2023, 12:51 AM Hamlet Jiang Su @.***> wrote:

I have released a nightly version which might fix the issues you're seeing! https://github.com/hjiangsu/thunder/releases/tag/v0.2.1-alpha.1%2B12

What I would suggest you to do:

  • Clear app data and cache
  • Install the new pre-release version
  • Remove/log out of your accounts from the app if possible
  • Log back in

Let me know if this nightly version fixes the issues! There's also a whole bunch of other additions so feel free to check those out (still in testing, not yet ready for general release)

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1630112088, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMVYP3S744MLRT5YHPJLXPTLTTANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

hjiangsu commented 10 months ago

Hmm, could you let me know what the exact error is? Does it have something to do with userId or is it a completely different error?

BnjmnBanks commented 10 months ago

Same exact error.

On Tue, Jul 11, 2023, 1:21 AM Hamlet Jiang Su @.***> wrote:

Hmm, could you let me know what the exact error is? Does it have something to do with userId or is it a completely different error?

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1630151902, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMV6YESCMBJUCBPXS443XPTPHDANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

BnjmnBanks commented 10 months ago

On Tue, Jul 11, 2023, 7:30 AM Bennie Fulks @.***> wrote:

Same exact error.

On Tue, Jul 11, 2023, 1:21 AM Hamlet Jiang Su @.***> wrote:

Hmm, could you let me know what the exact error is? Does it have something to do with userId or is it a completely different error?

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1630151902, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMV6YESCMBJUCBPXS443XPTPHDANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

hjiangsu commented 10 months ago

Hmm, I can't see the screenshots you've sent (if you did). I think there's an issue on GitHub with images and sending them through email

hjiangsu commented 10 months ago

Could you try this nightly version? https://github.com/hjiangsu/thunder/releases/tag/v0.2.1-alpha.2%2B12

Try to follow the steps I mentioned previously:

BnjmnBanks commented 10 months ago

Just tried it and getting the same error. It's like my account doesn't exist anymore. I am able to login on though.

On Tue, Jul 11, 2023, 10:12 AM Hamlet Jiang Su @.***> wrote:

Could you try this nightly version? https://github.com/hjiangsu/thunder/releases/tag/v0.2.1-alpha.2%2B12

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1630909326, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMV5ZB2JQRZYTBVN45N3XPVNLFANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

hjiangsu commented 10 months ago

Dang. I'm not sure what other steps I can take without being able to access the screenshots in question.

Could you maybe forward the screenshots to thunderapp@proton.me via email? If you're not able to use GitHub directly to attach images to?

hjiangsu commented 10 months ago

I just got the screenshots - the error was different than what I thought it was initially which is why the changes probably didn't affect you

Have you tried logging in through just username?

BnjmnBanks commented 10 months ago

Yes I have tried just my screen name, email and lemmy.world email.

On Tue, Jul 11, 2023, 10:42 AM Hamlet Jiang Su @.***> wrote:

I just got the screenshots - the error was different than what I thought it was initially which is why the changes probably didn't affect you

Have you tried logging in through just username?

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1630960631, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMV6EZUF7TUZVV7IVJF3XPVQ4FANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

hjiangsu commented 10 months ago

are you by any chance able to log into another account? is it just the lemmy.world that is not working for you?

hjiangsu commented 10 months ago

To clarify - that error usually occurs on the instance's end. The instance returns back that error message and Thunder simple displays that on screen

BnjmnBanks commented 10 months ago

I don't know what that means lol. I also don't have another account. I'm going to make another one. World has been bugging. What's the one I should sign up for?

On Tue, Jul 11, 2023, 10:57 AM Hamlet Jiang Su @.***> wrote:

To clarify - that error usually occurs on the instance's end. The instance returns back that error message and Thunder simple displays that on screen

— Reply to this email directly, view it on GitHub https://github.com/hjiangsu/thunder/issues/316#issuecomment-1630986621, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBCQMVZD5726UGR6T6SB5RLXPVSUHANCNFSM6AAAAAA2FE2CHQ . You are receiving this because you authored the thread.Message ID: @.***>

hjiangsu commented 10 months ago

I think you can try to create another account on another instance to test this out! I dont't particularly have any suggestions, but I've seen https://lemm.ee/ recently

You can also check out https://join-lemmy.org/instances and find one of the recommended ones there!

hjiangsu commented 10 months ago

Closing this issue since it has been resolved