Open SKR2004 opened 1 year ago
There is no response
Hi @SKR2004 , to clarify, is the issue that you see two warnings in the TikTok Pixel Helper for the ViewContent event?
I'll check and get back to you. It's likely not a problem with your setup.
Do you already pass email and phone in the GTM template when they are available?
@SKR2004
The strangest thing is that the add to cart events and the content display events are repeated .. although I am sure that I created only one of each event
.. You tell me to ignore the matter .. but when I go to the TikTok platform to view the event, it shows me 0 display content ..
..
Also, I am notified that there is a problem displaying events
@SKR2004
- "رمز البكسل غير مثبت بين ..." - هذا متوقع عند استخدام Google Tag Manager. يمكنك تجاهل هذا بأمان.
- "معلمة المطابقة المتقدمة مفقودة ..." - من المتوقع أن ترى هذا التحذير إذا لم تقم بتضمين البريد الإلكتروني أو الهاتف مع الحدث. إذا لم يكن لديك بالفعل بريد إلكتروني أو هاتف لتضمينه ، فمن المتوقع أيضًا أن ترى هذا التحذير ويمكنك تجاهله بأمان.
@SKR2004
- "The pixel code is not installed between ..." -- This is expected when you're using the Google Tag Manager. You can safely ignore this.
- "The advanced matching parameter is missing..." -- It's expected to see this warning if you have not included email or phone with an event. If you indeed do not have email or phone to include, it's also expected to see this warning and you can safely ignore this.
..
The strangest thing is that the add to cart events and the content display events are repeated .. although I am sure that I created only one of each event
.. You tell me to ignore the matter .. but when I go to the TikTok platform to view the event, it shows me 0 display content ..
..
Also, I am notified that there is a problem displaying events
Hi there, please share more information or screenshots about the problems you mentioned:
Oky
Closing this due to inactivity
It's still the same until now It has not been corrected please help me
Hi, I am sorry that you run into those issues. Based on your screenshots, it looks like our diagnostic system has detected some known issues in your events payloads.
Here are some suggestions for you:
Please provide detailed information so that we know how we can help you. Thank you for your support.
I have a WordPress WooCommerce site and there is a problem with ViewContent The pixel is connected via Google Tag Manager
The problem appears in pixel events in the ad account Although I made sure of it And I don't know where the problem is I will support the pictures in an orderly manner, I hope that more clarification will be made please help me
1-![image](https://user-images.githubusercontent.com/99620052/219902374-a5b1a589-82d6-46d2-9d67-ec95a5e4ca99.png)
2-![image](https://user-images.githubusercontent.com/99620052/219902425-e100fa85-ec28-4674-8501-aa125a1351de.png)
3-![image](https://user-images.githubusercontent.com/99620052/219902442-224aea0e-dc62-42ef-b639-3956b407f174.png)
please help me