Tiktok Pixel Helper does not detect my pixel

tiktok / gtm-template-pixel

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Tiktok Pixel Helper does not detect my pixel #9

Closed AntonioAbadWAM closed 1 year ago

AntonioAbadWAM commented 1 year ago

I installed my Tiktok pixel more than a month ago using Google Tag Manager on the web but the Pixel Helper doesn't pick it up although inside TIktok we can see that events are received. I've tried everything and it doesn't pick it up, why is that?

hanzhangtt commented 1 year ago

Hi, I am sorry for the problems you run into, but we are only the code maintainer of Google Tag Manager template itself. To get better support from our dedicated support team, please submit a ticket here