tronprotocol / java-tron

Java implementation of the Tron whitepaper
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USDT TRC20: Error "FAIL-TRANSACTION REVERT" ! #3642

Closed Evolutsner closed 3 years ago

Evolutsner commented 3 years ago

1. What did you do?

I am in kind of tense situation now. I made a USTD TRC20 transaction from my exchange wallet to another USDT TRC20 wallet. I encountered this error in the transaction hash "FAIL-TRANSACTION REVERT". I don't know what it means. In the exchange, they are showing as successfully sent. But I haven't received it in my wallet and nor the amount is returned to my exchange wallet. It has kind of disappeared in thin air. I tried contacting my exchange, no response from them yet.

Please check the below hash for more info which I am not able to understand: https://tronscan.org/#/transaction/927b0e233515799ba95e473062311edb795da79de842f322115028dc2a2b7cc2

2. What did you expect to see?

I expected the USTD TRC20 transaction to go through (successfully) or if the transaction has failed, the asset to be returned to my exchange USDT wallet.

3. What did you see instead?

But, neither of them happened and my funds are missing. My funds has kind of disappeared in thin air. Please help me recover my funds

Benson0224 commented 3 years ago

You will not lose the USDT TRC20 token if the transaction is reverted. only loss is the energy cost.

Check more detail from this guide: https://developers.tron.network/docs/vm-exception#require-style-exception

image

Benson0224 commented 3 years ago

We will close this issue as no update for a long time. Feel free to re-open it if you still see the issue, thanks.

mainguyen1221 commented 3 years ago

hi guys. please help me.

I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction

how can i get my usdt token

please see this link for more detail https://tronscan.org/#/transaction/37e9245336f1f252c60a51ce9089a1a06ce2c7dd51615529a8ac9558312b44d2

mahtabdelnavaz commented 3 years ago

Hello, I have a problem with withdrawing my USDT to my exchange. I don’t know why and i wanna send USDT to coinex exchange, but the wallet Errors fail-transaction revert. This is my last hash link: https://tronscan.org/#/transaction/8426beae542219598f0ebd4252b7c14b82791565b79a95732a84fcf205c10497 thank you for your time

TomShanks030990 commented 3 years ago

Hello please help I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction from Bithumb to Binance. How i can back my USDT , I wrote to technical support but they don't answer me. https://tronscan.org/#/transaction/39f384f218a71ff9f5967d2a54615d387027492b3fbd494cd4af400bdd2596db somebody HELP!!!

TomShanks030990 commented 3 years ago

I wrote to the technical manager personally, he said a lot of such cases, I offered him money for him to return my money and for 15% of the amount he returned. unpleasant, but at least we managed to get something back

вт, 6 июл. 2021 г. в 21:07, longjuangfeng @.***>:

Hello please help I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction from Bithumb to Binance. How i can back my USDT , I wrote to technical support but they don't answer me.dba946977e967a99d6fefcc529ac83ecdd7d9a13fbd56e74b0ec44ce255fc296

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Benson0224 commented 3 years ago

Hello please help I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction from Bithumb to huobi. How i can back my USDT , I wrote to technical support but they don't answer me.https://tronscan.org/#/transaction/dba946977e967a99d6fefcc529ac83ecdd7d9a13fbd56e74b0ec44ce255fc296

Hi, Please contact Tech support team of Bithumb, transaction fail means the transfer is not successful, only Bithumb can help on this.

Randi1030 commented 3 years ago

I also got this problem too, and it's been almost two months the USDT has not been returned to the account or to the withdrawal address. How long does it actually take? please someone who got fixed, tell me how long it will take.

Randi1030 commented 3 years ago

Hello please help I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction from Bithumb to huobi. How i can back my USDT , I wrote to technical support but they don't answer me.https://tronscan.org/#/transaction/dba946977e967a99d6fefcc529ac83ecdd7d9a13fbd56e74b0ec44ce255fc296

Hi, Please contact Tech support team of Bithumb, transaction fail means the transfer is not successful, only Bithumb can help on this.

Are you got this problem too?

Benson0224 commented 3 years ago

I also got this problem too, and it's been almost two months the USDT has not been returned to the account or to the withdrawal address. How long does it actually take? please someone who got fixed, tell me how long it will take.

This is totally an Exchange internal issue. The exchange must ensure the withdrawal or the deposit successfully before they close the ticket.
in this case, the exchange does trigger the transfer, but they didn't verify whether the transfer is successful. and they are the only person who can correct this by re-transfer the token again.

Randi1030 commented 3 years ago

I also got this problem too, and it's been almost two months the USDT has not been returned to the account or to the withdrawal address. How long does it actually take? please someone who got fixed, tell me how long it will take.

This is totally an Exchange internal issue. The exchange must ensure the withdrawal or the deposit successfully before they close the ticket. in this case, the exchange does trigger the transfer, but they didn't verify whether the transfer is successful. and they are the only person who can correct this by re-transfer the token again.

I see. this is a problem on the tron ​​network too. however, does the exchange have to wait until the transaction is actually successful? I mean look at the person who made this post. I see the transaction is still failing for 5 months. looks like a failed transaction like this can't work. so it's true what you said, this is an internal issue. why they haven't resend for so long they should've known that this transaction failure will not work.

Maybe who made this post got fixed, we don't know he never replay again. But for me who wait for 2 months still too long.

Benson0224 commented 3 years ago

I see. this is a problem on the tron ​​network too. however, does the exchange have to wait until the transaction is actually successful? I mean look at the person who made this post. I see the transaction is still failing for 5 months. looks like a failed transaction like this can't work. so it's true what you said, this is an internal issue. why they haven't resend for so long they should've known that this transaction failure will not work.

you must have misunderstood what I am saying. Once the transaction is done and is on the chain, then means it is done, it will not change anymore no matter it is a success or failure. The blockchain itself will never re-trigger anything.

The user who starts this transaction needs to track the status. and manually transfer again if it is failed. this is the common understanding of the blockchain industry. all other exchanges did it this way. I would say Bithumb need to improve their system to avoid this kind of issue in future.

Randi1030 commented 3 years ago

I see. this is a problem on the tron ​​network too. however, does the exchange have to wait until the transaction is actually successful? I mean look at the person who made this post. I see the transaction is still failing for 5 months. looks like a failed transaction like this can't work. so it's true what you said, this is an internal issue. why they haven't resend for so long they should've known that this transaction failure will not work.

you must have misunderstood what I am saying. Once the transaction is done and is on the chain, then means it is done, it will not change anymore no matter it is a success or failure. The blockchain itself will never re-trigger anything.

The user who starts this transaction needs to track the status. and manually transfer again if it is failed. this is the common understanding of the blockchain industry. all other exchanges did it this way. I would say Bithumb need to improve their system to avoid this kind of issue in future.

Sorry, I'm still learning in crypto.. So, what are we waiting? A confirmation of bloks or what. Can we see if transaction gets done success or failure ?

Benson0224 commented 3 years ago

Sorry, I'm still learning in crypto.. So, what are we waiting? A confirmation of bloks or what. Can we see if transaction gets done success or failure ?

No, waiting will not fix any issue, you need to contact the exchange support team to fix it.

Regarding how to check the result of a transaction you can easily find it on tronscan. for example, the transaction mentioned above is : https://tronscan.org/#/transaction/dba946977e967a99d6fefcc529ac83ecdd7d9a13fbd56e74b0ec44ce255fc296

here you can see the result on the webpage. thanks. image

Randi1030 commented 3 years ago

Sorry, I'm still learning in crypto.. So, what are we waiting? A confirmation of bloks or what. Can we see if transaction gets done success or failure ?

No, waiting will not fix any issue, you need to contact the exchange support team to fix it.

Regarding how to check the result of a transaction you can easily find it on tronscan. for example, the transaction mentioned above is : https://tronscan.org/#/transaction/dba946977e967a99d6fefcc529ac83ecdd7d9a13fbd56e74b0ec44ce255fc296

here you can see the result on the webpage. thanks. image

I did.. Everytime I contact them, The answer is only "please wait patiently".

Nata1991 commented 3 years ago

I also wrote to the tech support of the tron and the technical manager answered me after 6 month and said that there were some transactions stuck in the blockchain, and for a commission of 15% he personally disassembled the chain according to my hash, and it worked

Mita1w commented 3 years ago

Whats up bud seem lik ed you stressing a little bite i just lost a couple of billion so cant be that baf for u ill see what i can do to help u in the am promise ill make sure u get taken care of

On Thu, Jul 1, 2021, 23:23 TomShanks030990 @.***> wrote:

Hello please help I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction from Bithumb to Binance. How i can back my USDT , I wrote to technical support but they don't answer me.

https://tronscan.org/#/transaction/39f384f218a71ff9f5967d2a54615d387027492b3fbd494cd4af400bdd2596db somebody HELP!!!

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Randi1030 commented 3 years ago

I also wrote to the tech support of the tron and the technical manager answered me after 6 month and said that there were some transactions stuck in the blockchain, and for a commission of 15% he personally disassembled the chain according to my hash, and it worked

Did you get your usdt back? Or still stuck!

Randi1030 commented 3 years ago

Whats up bud seem lik ed you stressing a little bite i just lost a couple of billion so cant be that baf for u ill see what i can do to help u in the am promise ill make sure u get taken care of On Thu, Jul 1, 2021, 23:23 TomShanks030990 @.***> wrote: Hello please help I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction from Bithumb to Binance. How i can back my USDT , I wrote to technical support but they don't answer me. https://tronscan.org/#/transaction/39f384f218a71ff9f5967d2a54615d387027492b3fbd494cd4af400bdd2596db somebody HELP!!! — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#3642 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUTE3ZAKJRBDI2OLUK4QW23TVU5LBANCNFSM4XII3W6A .

I hope your not trying to scam people.

Mita1w commented 3 years ago

Ok do me a big favor breath a calm ill make sure even if i still have a walket that u get taken care of but like every this hole buiness is risk but if your money is stuck because of my end that is not ur fault

On Thu, Jul 8, 2021, 21:39 Randi1030 @.***> wrote:

Whats up bud seem lik ed you stressing a little bite i just lost a couple of billion so cant be that baf for u ill see what i can do to help u in the am promise ill make sure u get taken care of … <#m805573176147119603> On Thu, Jul 1, 2021, 23:23 TomShanks030990 @.***> wrote: Hello please help I got "FAIL-TRANSACTION REVERT" problem when withdraw usdt . I used TRC20 transaction from Bithumb to Binance. How i can back my USDT , I wrote to technical support but they don't answer me. https://tronscan.org/#/transaction/39f384f218a71ff9f5967d2a54615d387027492b3fbd494cd4af400bdd2596db somebody HELP!!! — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#3642 (comment) https://github.com/tronprotocol/java-tron/issues/3642#issuecomment-872702193>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUTE3ZAKJRBDI2OLUK4QW23TVU5LBANCNFSM4XII3W6A .

I hope your not trying to scam people.

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Nata1991 commented 3 years ago

yes, money came to the final address

Randi1030 commented 3 years ago

yes, money came to the final address

After? How months?

Nata1991 commented 3 years ago

immediately

TomShanks030990 commented 3 years ago

Please stop writing to me !!! write to tech support tronscan.service@gmail.com

TomShanks030990 commented 3 years ago

YES

пт, 9 июл. 2021 г. в 11:13, Randi1030 @.***>:

Please stop writing to me !!! write to tech support @.***

Did they really help?

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Nata1991 commented 3 years ago

What are your stuck amounts, if not a secret?) I got 3200 usdt stuck, but managed to output 2720 usdt. at least so

IvanRussia87 commented 3 years ago

To sort out your mistake in the blockchain, the administrator of the tron spends a lot of his energy, therefore he takes a commission of 15%, taking into account the cost of the tron energy and the increase in bandwidth, he earns about 2-3% of the amount

Randi1030 commented 3 years ago

Please stop writing to me !!! write to tech support tronscan.service@gmail.com

Is this official email from tron? Using gmail?

Nata1991 commented 3 years ago

I wrote on tronscan.service@gmail.com

Randi1030 commented 3 years ago

I wrote on tronscan.service@gmail.com

where did u get this email? Looks not official .

Nata1991 commented 3 years ago

I wrote to Tronskan, but I was contacted by this mail, it was scary, but thank God!!! everything went well)))

IvanRussia87 commented 3 years ago

me too

 

Пятница, 9 июля 2021, 9:32 +03:00 от Nata1991 @.***>:     I wrote to Tronskan, but I was contacted by this mail, it was scary, but thank God!!! everything went well))) — You are receiving this because you commented. Reply to this email directly, view it on GitHub , or unsubscribe .    

Ivan Voronin  

Turtus commented 3 years ago

What are your stuck amounts, if not a secret?) I got 3200 usdt stuck, but managed to output 2720 usdt. at least so

Hmm, it takes 15%. Which email should I contact them?

dont write ANYONE - just create new transaction

its SCAMMMERS!

Nata1991 commented 3 years ago

I created new transactions and yes they went through, but this transaction still be stucked ,she was still FAIL transaction revert

Randi1030 commented 3 years ago

I created new transactions and yes they went through, but this transaction still be stucked ,she was still FAIL transaction revert

Sorry, I think you all scammers who made many account. First the email is not official and you said 15% of amount. And I should pay first? Heck no, I will not pay anyone until my problem is solved. But thank you for wasting your time by replying me. Bye

Randi1030 commented 3 years ago

What are your stuck amounts, if not a secret?) I got 3200 usdt stuck, but managed to output 2720 usdt. at least so

Hmm, it takes 15%. Which email should I contact them?

dont write ANYONE - just create new transaction

its SCAMMMERS!

Yeah, I knew it from begining..

Nata1991 commented 3 years ago

Hah ok

пт, 9 июл. 2021 г. в 17:02, Randi1030 @.***>:

What are your stuck amounts, if not a secret?) I got 3200 usdt stuck, but managed to output 2720 usdt. at least so

Hmm, it takes 15%. Which email should I contact them?

dont write ANYONE - just create new transaction

its SCAMMMERS!

Yeah, I knew it from begining..

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Enis112 commented 3 years ago

Hi, my transaction was done to an account, but it was not transferred to the destination account My transaction has been verified but not logged into the destination account I need help

Enis112 commented 3 years ago

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Enis112 commented 3 years ago

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HimanshuChaturvedi commented 3 years ago

Hi , I have transferred USDT on TRC20 from Kucoin to Gate but the Transaction Result was FAIL-OUT OF ENERGY then i have create Tronlink account connect that with TronScan.org and Transferred decent amount of TRX in the wallet and Ran the Manual call '7. transfer' from (Contract >>Write Contract) and call executed but Result is : "failed transaction revert". Can anybody pls suggest how to get back my asset?

Randi1030 commented 3 years ago

Hi , I have transferred USDT on TRC20 from Kucoin to Gate but the Transaction Result was FAIL-OUT OF ENERGY then i have create Tronlink account connect that with TronScan.org and Transferred decent amount of TRX in the wallet and Ran the Manual call '7. transfer' from (Contract >>Write Contract) and call executed but Result is : "failed transaction revert". Can anybody pls suggest how to get back my asset?

Contact to kucoin support, they will help you.

isahadii commented 2 years ago

I transferred Tetra from my wallet. It was not deposited at the source, it was also deducted from my account. What can I do to get my money back?0ef30a74930278b195bc2c01ee88a97afc0c2eadfec82298d899a082d556cf7e ![Uploading 171A7C02-575F-4C06-B2B6-6889E7E46D70.jpeg…]()

siriusalphastar commented 2 years ago

I accidentally transferred WBTT (Wrapped BTT) token to my gate.io account but gate.io says they don't support WBTT ... So my 15K WBTT token is in the blockchain and I can't have access to it ? What can I do to recover it ? Any advice will be much appreciated

Dmckinney2 commented 2 years ago

Hello how can I help make it happen today

TomShanks030990 commented 2 years ago

I can tell you what to do for $ 200

вт, 7 дек. 2021 г., 08:13 Dmckinney2 @.***>:

Hello how can I help make it happen today

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siriusalphastar commented 2 years ago

Tell me first the. I will pay you Promise

On Tue, Dec 7, 2021, 12:52 PM TomShanks030990 @.***> wrote:

I can tell you what to do for $ 200

вт, 7 дек. 2021 г., 08:13 Dmckinney2 @.***>:

Hello how can I help make it happen today

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TomShanks030990 commented 2 years ago

send me your transaction number I will make a return request and then you need to wait

вт, 7 дек. 2021 г., 09:53 SiriusAlphaa @.***>:

Tell me first the. I will pay you Promise

On Tue, Dec 7, 2021, 12:52 PM TomShanks030990 @.***> wrote:

I can tell you what to do for $ 200

вт, 7 дек. 2021 г., 08:13 Dmckinney2 @.***>:

Hello how can I help make it happen today

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iamswanky123 commented 2 years ago

Please I have similar issue. I sent usdt and it turn out to be failed but I didn't get my usdt back. What's the solution

vivian1912 commented 2 years ago

@iamswannky123 , Failed transaction will not lead to reduce the balance, so if the transaction is sending from exchange, please contact the corresponding exchange to solve the issue. Thanks.