Registration Error 31301

[JoshanTandukar]

Registration Error 31301

During the process of registration using voice token and FCM token the method is returning the above issue.

Steps to Reproduce

1. Connect to high latency network
2. Run the registration process with process voice token and FCM token if needed loop it.
3. At one particular moment when the network is very intermittent and volatile will produce this issue.

Note : If needed customize your network with low bandwidth or/and use VPN

Code

Voice.register(accessToken, Voice.RegistrationChannel.FCM, token, listener)

Expected Behavior

Network error or proper error

Actual Behavior

I/AccessTokenParser(409): JWT token HEADER: {"alg":"HS256","cty":"twilio-fpa;v=1","typ":"JWT"}
E/EventPublisher(409):  java.net.SocketTimeoutException: timeout
E/EventPublisher(409): java.net.SocketTimeoutException: timeout
D/EventPublisher(409): Start publishing events to : https://eventgw.twilio.com/v4/EndpointEvents
D/EventPublisher(409): {"name":"registration-error","group":"registration","timestamp":"2023-09-05T07:48:32.388Z","level":"ERROR","private":false,"payload_type":"application\/json","publisher":"twilio-voice-android","publisher_metadata":{"client_address":"FE80::5E46:1F58:6654:B3BE","os_name":"android","os_version":"9","device_model":"SM-N950F","device_vendor":"samsung","device_type":"SM-N950F","cpu_architecture":"arm64-v8a"},"payload":{"timestamp_ms":1693900112383,"sdk_version":"6.1.2","platform":"android","code":31301,"message":"Registration failed : timeout","request_sid":"RQ29f5d9b497a1d920210fc076a3436eea"}}
D/TwilioVoice(409): onError: 31301  Registration failed

Reproduces How Often

Mostly of the time, EU

Logs

I/AccessTokenParser(409): JWT token HEADER: {"alg":"HS256","cty":"twilio-fpa;v=1","typ":"JWT"}
E/EventPublisher(409):  java.net.SocketTimeoutException: timeout
E/EventPublisher(409): java.net.SocketTimeoutException: timeout
D/EventPublisher(409): Start publishing events to : https://eventgw.twilio.com/v4/EndpointEvents
D/EventPublisher(409): {"name":"registration-error","group":"registration","timestamp":"2023-09-05T07:48:32.388Z","level":"ERROR","private":false,"payload_type":"application\/json","publisher":"twilio-voice-android","publisher_metadata":{"client_address":"FE80::5E46:1F58:6654:B3BE","os_name":"android","os_version":"9","device_model":"SM-N950F","device_vendor":"samsung","device_type":"SM-N950F","cpu_architecture":"arm64-v8a"},"payload":{"timestamp_ms":1693900112383,"sdk_version":"6.1.2","platform":"android","code":31301,"message":"Registration failed : timeout","request_sid":"RQ29f5d9b497a1d920210fc076a3436eea"}}
D/TwilioVoice(409): onError: 31301  Registration failed

Versions

All relevant version information for the issue.

Voice Android SDK

"sdk_version":"6.1.2"

Device Info

"os_name":"android","os_version":"9","device_model":"SM-N950F","device_vendor":"samsung","device_type":"SM-N950F","cpu_architecture":"arm64-v8a"

[JoshanTandukar]

Requiring a proper resolution and also has followed the registration guide as well.

https://github.com/twilio/voice-quickstart-android/blob/master/Docs/access-token.md

[afalls-twilio]

@JoshanTandukar this is occurring because it is timing out. How bad is the latency?

[afalls-twilio]

closing due to inactivity