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uvdesk / prestashop

This plug-in provide integration between Prestahsop and UVdesk.
https://store.webkul.com/PrestaShop-Extensions.html
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On prestashop admin helpdesk: When using ticket filters in customer option so here customer value removed automatically but filter working fine #10

Open komal-sh-27 opened 1 year ago

komal-sh-27 commented 1 year ago

On prestashop admin helpdesk: When using ticket filters in customer option so here customer value removed automatically but filter working fine

How to Reproduce:

Step 1: Login with prestashop helpdesk and filter with customer option

image

So here filter customer data but removed automatically customer filter value after filter:

Screenshot from 2023-03-24 14-04-35

Possible solution:

If we have filter with customer option so here should be showing a value in customer filter option loike agent option.

komal-sh-27 commented 1 year ago

I have verified again, this issue still exist with the customer field filter. In this field should be shown a filter value like agent field option:

image