Open komal-sh-27 opened 1 year ago
When agent assigned from prestashop admin panel end so here internal note agent assigned not showing properly
How to Reproduce:
Step 1: Login admin panel on prestashop helpdesk app
Step 2: Now assigned agent from admin panel, so agent assigned successfully with mail notified to agent email:
Step 3: Now check on the saas uvdesk same ticket and here internal note added not showing corretly:
Possible Solution:
If we have agent assigned from prestashop admin panel so here should be shown like this internal note:
I have verified again, this issue still exist with the Internal note added when agent assigned from prestashop HD.
When agent assigned from prestashop admin panel end so here internal note agent assigned not showing properly
How to Reproduce:
Step 1: Login admin panel on prestashop helpdesk app
Step 2: Now assigned agent from admin panel, so agent assigned successfully with mail notified to agent email:
Step 3: Now check on the saas uvdesk same ticket and here internal note added not showing corretly:
Possible Solution:
If we have agent assigned from prestashop admin panel so here should be shown like this internal note: