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uvdesk / prestashop

This plug-in provide integration between Prestahsop and UVdesk.
https://store.webkul.com/PrestaShop-Extensions.html
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In Prestashop Helpdesk app: When agent assigned from admin side so here showing a pop of error message #4

Closed komal-sh-27 closed 1 year ago

komal-sh-27 commented 1 year ago

In Prestashop Helpdesk app: When agent assigned from admin side so here showing a pop of error message

How to Reproduce:

Step 1: First, helpdesk added with uvdesk

Step 2: Now login with prestashop helpdesk account and assigned agent in the ticket:

image

Step 3: After assigned agent so here showing a pop up like this:

image

Possible Solution:

If we agent assigned from prestashop helpdesk so here should be added an agent in the ticket without any error:

Note: Installed project URL:

http://uvdesktest.webkul.com/prestashop_1.7/admin472ii4tag/index.php?

komal-sh-27 commented 1 year ago

I have checked this issue again, now this pop up not showing also agent assigned successfully in tickets with mail received on agent email.

So I am closing this issue.