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uvdesk / prestashop

This plug-in provide integration between Prestahsop and UVdesk.
https://store.webkul.com/PrestaShop-Extensions.html
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On admin panel of prestashop helpdesk: Labels count and tickets not showing completely #5

Open komal-sh-27 opened 1 year ago

komal-sh-27 commented 1 year ago

On admin panel of prestashop helpdesk: Labels count and tickets not showing completely

How to Reproduce:

Step 1: Login with prestashop helpdesk account

Step 2: Here count not showing correct in a tickets and also labels count not same like uvdesk helpdesk:

image

Possible Solution:

On prestashop helpdesk should be shown the all tickets and all labels count with correct data

komal-sh-27 commented 1 year ago

I have verified again this issue. In Prestashop v-8.1.2 and Prestashop module v-4.0.3. now labels not showing like previous release. Now shows only on default tickets labels like this:

image

Also, tickets fetch data only last 1 year data, should be shown all like uvdesk panel here on prestashop admin HD