Plesk 18 - complex subscription migration problems

[urbaman]

Hi,

I'm trying to migrate from Plesk 18 (latest), and can't seem to be able to migrate complex subscriptions with more than one domain and subdomains.

If I migrate simple subscriptions, it goes flawlessly, but if I try to migrate complex subscriptions it fails to properly locate domains and subdomains, create proper virtual servers and sub-servers.

I could (already did: https://forum.virtualmin.com/t/migrate-from-plesk-multidomain-subscription/124068?u=urbaman) provide a backup and/or more details.

Thank you very much

[jcameron]

We're not as familiar with the Plesk terminology - could you explain further what you mean by complex "subscriptions" ? Does it just mean accounts with many domains and sub-domains?

[urbaman]

Hi,

Yes, customers have subscriptions, subscriptions have multiple domain and subdomains (servers and subservers?)

I can only do complete subscription backup from plesk, and when I try to migrate it to virtualmin (plesk 9+ migration plugin), it fails recognizing domains/servers, subdomains/subservers and relative properties (directories, dbs,..)

[jcameron]

Is it possible that we could get a copy of one of these problematic Plesk backups to look at? Unfortunately the only way to implement this kind of migration in Virtualmin is to reverse-engineer the internal structure..

[urbaman]

Yes, let me know how do you prefer to get it.

[jcameron]

You could upload it to Google Drive or Dropbox, and send me a link at jcameron@virtualmin.com (and reference this ticket in the email)

[urbaman]

Hi @jcameron

You have mail.

Let me know if I can help anyway.

[urbaman]

Hi,

Any news on this?

[jcameron]

Did you send me that link to the uploaded backup files?

[urbaman]

@jcameron yes, sent on April 19 and now again.