Open jessLundie opened 3 years ago
not just Puerto Rico
Reported in 3520637-zen
26416222-hc
Hey @jessLundie, I'm sorry it's taken so long for us to get to this!!!
It'll probably take some time to find the best way forward here, but for now, the following snippet is a workaround. It tells WC to remove PR from the countries array and add PR to the array of US States:
add_filter( 'woocommerce_countries', 'remove_pr_from_countries' );
function remove_pr_from_countries( $countries ) {
unset( $countries['PR'] );
return $countries;
}
add_filter( 'woocommerce_states', 'add_pr_to_us_states' );
function add_pr_to_us_states( $states ) {
$states['US']['PR'] = 'Puerto Rico';
return $states;
}
Note I've only tested this with WC and PPEC active, and can't say whether it will affect other extensions (i.e. other gateways, or shipping extensions).
Hey @jessLundie, I'm sorry it's taken so long for us to get to this!!!
It'll probably take some time to find the best way forward here, but for now, the following snippet is a workaround. It tells WC to remove PR from the countries array and add PR to the array of US States:
add_filter( 'woocommerce_countries', 'remove_pr_from_countries' ); function remove_pr_from_countries( $countries ) { unset( $countries['PR'] ); return $countries; } add_filter( 'woocommerce_states', 'add_pr_to_us_states' ); function add_pr_to_us_states( $states ) { $states['US']['PR'] = 'Puerto Rico'; return $states; }
Note I've only tested this with WC and PPEC active, and can't say whether it will affect other extensions (i.e. other gateways, or shipping extensions).
Please guys, give an update on this because I see WooCommerce is still in the wrong with PR and it's causing me problems on my page for all types of checkouts like Klarna...also every client gets an annoying message at checkout about "PR" not being a valid choice...
Hey @jessLundie, I'm sorry it's taken so long for us to get to this!!!
It'll probably take some time to find the best way forward here, but for now, the following snippet is a workaround. It tells WC to remove PR from the countries array and add PR to the array of US States:
add_filter( 'woocommerce_countries', 'remove_pr_from_countries' ); function remove_pr_from_countries( $countries ) { unset( $countries['PR'] ); return $countries; } add_filter( 'woocommerce_states', 'add_pr_to_us_states' ); function add_pr_to_us_states( $states ) { $states['US']['PR'] = 'Puerto Rico'; return $states; }
Note I've only tested this with WC and PPEC active, and can't say whether it will affect other extensions (i.e. other gateways, or shipping extensions).
where do I put this code? new to WP!
Hey @jessLundie, I'm sorry it's taken so long for us to get to this!!!
It'll probably take some time to find the best way forward here, but for now, the following snippet is a workaround. It tells WC to remove PR from the countries array and add PR to the array of US States:
add_filter( 'woocommerce_countries', 'remove_pr_from_countries' ); function remove_pr_from_countries( $countries ) { unset( $countries['PR'] ); return $countries; } add_filter( 'woocommerce_states', 'add_pr_to_us_states' ); function add_pr_to_us_states( $states ) { $states['US']['PR'] = 'Puerto Rico'; return $states; }
Note I've only tested this with WC and PPEC active, and can't say whether it will affect other extensions (i.e. other gateways, or shipping extensions).
downloaded WP Code! What type of snippet should I put it as?
Hey @jessLundie, I'm sorry it's taken so long for us to get to this!!!
It'll probably take some time to find the best way forward here, but for now, the following snippet is a workaround. It tells WC to remove PR from the countries array and add PR to the array of US States:
add_filter( 'woocommerce_countries', 'remove_pr_from_countries' ); function remove_pr_from_countries( $countries ) { unset( $countries['PR'] ); return $countries; } add_filter( 'woocommerce_states', 'add_pr_to_us_states' ); function add_pr_to_us_states( $states ) { $states['US']['PR'] = 'Puerto Rico'; return $states; }
Note I've only tested this with WC and PPEC active, and can't say whether it will affect other extensions (i.e. other gateways, or shipping extensions).
ok added it as a PHP and it works BUT...I am still getting the same error message on top (screenshot below) and the same problem with Klarna not appearing :(
Describe the bug
Customers in Puerto Rico are not able to check out when Puerto Rico addresses are passed back to WooCommerce from PayPal due to a Billing State field validation error in WooCommerce.
As far as I can tell, this is because PayPal handles Puerto Rico as a US state. WooCommerce expects Puerto Rico as a country and passing back Puerto Rico as a state fails the validation for US states.
To reproduce
Screenshots
Expected behavior
I expected to be able to complete check out with a PayPal-saved address in Puerto Rico with no error.
Environment (please complete the following information):
Additional details
System status
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not tested with active version of WooCommerce 4.5.2 WooCommerce Name Your Price: by Kathy Darling – 2.9.6 (update to version 3.1.6 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce New Zealand Post: by WooCommerce – 2.0.2 (update to version 2.1.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce One Page Checkout: by Automattic – 1.7.5 (update to version 1.7.9 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Order Delivery: by Themesquad – 1.7.0 (update to version 1.8.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Payments: by Automattic – 1.3.0 (update to version 1.5.0 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce PayPal Payments Advanced Gateway: by WooCommerce – 1.24.11 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.5.0 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce PayPal Pro Hosted: by WooCommerce – 1.0.20 (update to version 1.0.22 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce PDF Invoices: by Andrew Benbow – 4.6.4 (update to version 4.7.4 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Points and Rewards: by WooCommerce – 1.6.36 (update to version 1.6.38 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Points and Rewards: by WooCommerce – 1.6.36 (update to version 1.6.38 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Pre-Orders: by WooCommerce – 1.5.26 (update to version 1.5.29 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Product Add-ons: by WooCommerce – 3.0.38 (update to version 3.1.0 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Product Bundles: by SomewhereWarm – 6.3.5 (update to version 6.4.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.36 (update to version 1.10.37 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Product Search: by itthinx – 2.20.0 (update to version 3.1.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Product Vendors: by WooCommerce – 2.1.34 (update to version 2.1.43 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Purchase Order Payment Gateway: by WooCommerce – 1.2.5 (update to version 1.2.12 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Quick View: by WooCommerce – 1.2.4 (update to version 1.2.12 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Sale Flash Pro: by WooCommerce – 1.2.18 (update to version 1.2.19 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Sales Report Email: by WooCommerce – 1.1.12 (update to version 1.1.17 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Services: by Automattic – 1.24.0 (update to version 1.25.0 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Shipment Tracking: by WooCommerce – 1.6.19 (update to version 1.6.26 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Shipping Per Product v2: by WooCommerce – 2.3.0 (update to version 2.3.12 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Ship to Multiple Addresses: by WooCommerce – 3.6.17 (update to version 3.6.23 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Smart Coupons: by StoreApps – 4.1.0 (update to version 4.9.5 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Software Add-On: by WooCommerce – 1.7.9 (update to version 1.7.17 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Square: by WooCommerce – 2.2.2 WooCommerce Store Credit: by Themesquad – 3.2.1 (update to version 3.2.2 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscription Downloads: by WooCommerce – 1.1.25 (update to version 1.1.30 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions - Advanced Options: by Automattic. – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions - Auto-Complete Orders: by Prospress Inc. – 1.3.0 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions - Custom Price String: by Prospress Inc. – 1.0.1 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions - Preserve Billing Schedule: by Prospress Inc. – 1.0.0 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions - Reset Next Payment Dates: by Prospress Inc. – 1.1.0 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions CSV Importer and Exporter: by Prospress Inc – 2.0.1 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions Gifting: by WooCommerce – 2.1.0 (update to version 2.1.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions Load Deprecation Handlers: by Prospress Inc. – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Subscriptions Restrict Product: by Prospress Inc. – 1.0.2 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Table Rate Shipping: by WooCommerce – 3.0.24 (update to version 3.0.30 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce UPS Shipping: by WooCommerce – 3.2.22 (update to version 3.2.29 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce USPS Shipping: by WooCommerce – 4.4.48 WooCommerce Warranty Requests: by WooCommerce – 1.9.11 (update to version 1.9.19 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Xero Integration: by WooCommerce – 1.7.32 (update to version 1.7.33 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WordPress Importer: by wordpressdotorg – 0.7 WP Add Mime Types: by Kimiya Kitani – 2.5.4 WP Crontrol: by John Blackbourn & crontributors – 1.8.5 WP File Manager: by mndpsingh287 – 5.7 WP Mail Logging: by MailPoet – 1.9.7 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.7.1 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: booking (booking) bundle (bundle) composite (composite) external (external) grouped (grouped) mix and match (mix-and-match) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: ❌ Page not set Cart: ❌ Page not set Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 2.6.0 (update to version 2.8.0 is available) Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://maintest.mystagingwebsite.com Subscription Statuses: wc-active: 30 wc-expired: 2 wc-pending: 1 wc-on-hold: 55 wc-cancelled: 16 WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Custom Retry Rules: ✔ No Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United States (US) — Washington ### Subscriptions by Payment Gateway ### other: wc-on-hold: 2 wc-active: 3 wc-cancelled: 7 wc-active: 24 wc-cancelled: 7 wc-expired: 1 wc-on-hold: 43 PayPal Checkout: wc-active: 2 wc-cancelled: 1 wc-on-hold: 1 ### Payment Gateway Support ### PayPal Checkout: products refunds subscriptions subscription_cancellation subscription_reactivation subscription_suspension multiple_subscriptions subscription_payment_method_change_customer subscription_payment_method_change_admin subscription_amount_changes subscription_date_changes ### Action Scheduler ### Complete: 995,507 Oldest: 2020-05-20 12:24:33 -0700 Newest: 2020-10-14 09:47:06 -0700 Pending: 27 Oldest: 2020-10-14 10:28:11 -0700 Newest: 2022-09-21 21:17:05 -0700 Failed: 2 Oldest: 2020-01-01 03:00:00 -0800 Newest: 2020-06-15 17:30:30 -0700 ```