phillipcornwell
commented
3 years ago another report on 28402396-hc
Also found that PayPal Checkout isn't in the list of compatible payment gateways: https://docs.woocommerce.com/document/pre-orders/#section-20
(Initially opened in Pre-order repo, but advised to move here -- looks like compat for Stripe payment request buttons are handled in Stripe plugin)
Describe the bug
When a pre-order product is set to charge "Upon release", and PayPal Checkout buttons are set to display on the single product page and Cart page, the customer can click them and go through payment flow with PayPal. But after returning to site, on the "Confirm your PayPal order" page they get an error message that there are no payment methods allowed.
To reproduce
Expected behavior
I guess, don't display PayPal buttons for Pre-order products where payment is not being taken up front.
Environment (please complete the following information):
Additional details
System status
``` ``` ### WordPress Environment ### WordPress address (URL): https://kelwoo.test Site address (URL): https://kelwoo.test WC Version: 5.0.0 REST API Version: ✔ 5.0.0 WC Blocks Version: ✔ 4.0.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.9.0 Log Directory Writable: ✔ WP Version: 5.6.1 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: nginx/1.19.4 PHP Version: 7.4.13 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.74.0 (SecureTransport) OpenSSL/1.1.1i SUHOSIN Installed: – MySQL Version: 5.7.32 Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 5.0.0 WC Database Prefix: wp_ Total Database Size: 37.51MB Database Data Size: 24.51MB Database Index Size: 13.00MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + 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customize_changeset: 9 event_ticket: 4 follow_up_email: 2 lty_lottery_ticket: 2 nav_menu_item: 10 order_shipment: 4 page: 27 post: 2 product: 87 product_variation: 107 revision: 72 shipping_package: 1 shop_coupon: 13 shop_order: 255 shop_order_refund: 7 shop_subscription: 27 tribe_events: 1 tribe_rsvp_tickets: 1 warranty_request: 2 wc_booking: 29 wc_membership_plan: 2 wc_memberships_team: 1 wc_team_invitation: 1 wc_user_membership: 2 wcpf_item: 7 wcpf_project: 2 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (16) ARI Adminer: by ARI Soft – 1.2.3 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 WooCommerce Stripe Gateway: by WooCommerce – 4.8.0 WooCommerce Pre-Orders: by WooCommerce – 1.5.29 WooCommerce: by Automattic – 5.0.0 Inactive Plugins (718) [redacted since I use the all-plugins repo] Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: accommodation-booking (accommodation-booking) auction (auction) booking (booking) bundle (bundle) external (external) grouped (grouped) lottery (lottery) mix and match (mix-and-match) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude_from_catalog (exclude_from_catalog) exclude_from_search (exclude_from_search) exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ WC Pages Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: ❌ Page not set Theme Name: Storefront Version: 3.5.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Overrides: – Subscriptions WCS_DEBUG: ❌ Yes Subscriptions Mode: ✔ Live Subscriptions Live URL: https://kelwoo.test Subscription Statuses: wc-active: 11 wc-expired: 3 wc-on-hold: 9 wc-cancelled: 4 WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Custom Retry Rules: ✔ No Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ❌ No Cache Update Failures: ❌ 3 failure Store Setup Country / State: United States (US) — Hawaii Subscriptions by Payment Gateway other: wc-on-hold: 2 wc-cancelled: 2 Stripe: wc-active: 11 wc-cancelled: 2 wc-expired: 3 wc-on-hold: 5 Payment Gateway Support Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions pre-orders Check payments: products PayPal Checkout: products refunds subscriptions subscription_cancellation subscription_reactivation subscription_suspension multiple_subscriptions subscription_payment_method_change_customer subscription_payment_method_change_admin subscription_amount_changes subscription_date_changes Square: products card_types customer_decline_messages payment_form authorization charge charge-virtual capture_charge refunds voids customer_id tokenization add_payment_method token_editor subscriptions subscription_suspension subscription_cancellation subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change_customer subscription_payment_method_change_admin pre-orders Cash on delivery: products Square Environment: Production Tokenization Enabled: ✔ Debug Mode: Save to Log Action Scheduler Canceled: 2 Oldest: 2021-01-27 11:10:58 +0900 Newest: 2021-02-05 15:45:21 +0900 Complete: 2,553 Oldest: 2021-01-19 16:29:28 +0900 Newest: 2021-02-19 16:24:15 +0900 Failed: 4 Oldest: 2020-11-12 17:53:12 +0900 Newest: 2021-01-12 10:59:13 +0900 Pending: 23 Oldest: 2021-02-19 16:25:09 +0900 Newest: 2022-01-20 14:00:39 +0900 ```