Zammad is a web based open source helpdesk/ticket system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. It is distributed under the GNU AFFERO General Public License (AGPL). Do you receive many emails and want to answer them with a team of agents? You're going to love Zammad!
This repository is the starting point if you want to:
stable
or develop
versions of ZammadLearn more on Zammad’s documentation
For upgrading instructions see our Releases.
In environments with more then one web applications it is necessary to use a reverse proxy to route connections to port 80 and 443 to the right application.
To run Zammad behind a reverse proxy, we provide docker-compose.proxy-example.yml
as a starting point.
./.examples/proxy/docker-compose.proxy-example.yml
to your own configuration, e.g. ./docker-compose.prod.yml
cp ./.examples/proxy/docker-compose.proxy-example.yml ./docker-compose.prod.yml
VIRTUAL_HOST
and the name of the external network in ./docker-compose.prod.yml
to fit your environment.docker compose -f docker-compose.yml -f docker-compose.prod.yml up -d
See .examples/proxy/docker-compose.yml
for an example proxy project.
Like this, you can add your docker-compose.prod.yml
to a branch of your Git repository and stay up to date by merging changes to your branch.
RANCHER_URL=http://RANCHER_HOST:8080 rancher-compose --env-file=.env up
Elasticsearch is an optional, but strongly recommended dependency for Zammad. More details can be found in the documentation. There are however certain scenarios when running without Elasticsearch may be desired, e.g. for very small teams, for teams with limited budget or as a temporary solution for an unplanned Elasticsearch downtime or planned cluster upgrade.
Elasticsearch is enabled by default in the example docker-compose.yml
file. It is also by default required to run the "zammad-init" command. Disabling Elasticsearch is possible by setting a special environment variable: ELASTICSEARCH_ENABLED=false
for the zammad-init
container and removing all references to Elasticsearch everywhere else: the zammad-elasticsearch
container, its volume and links to it.