Jamf Log Grabber

Get all the logs you'll ever need

LIMITATIONS:

This script is not intended for using to attach logs to a device record in Jamf Pro. Do not utilize such a workflow as it can lead to severe server performance issues

Jamf Log Grabber is a bash based script that can be deployed manually, via Jamf MDM Policy, or as a Self Service Tool. It creates a zip folder on the user's desktop for upload to your service desk for troubleshooting.

Supported Applications Include

• Jamf MDM Client
• Jamf Connect
• Jamf Protect
• Jamf Trust
• Jamf Remote Assist
• Device Compliance
• App Installers

Features

• Simplified Customization
• Verbose results file for faster diagnostics
• MDM Communication Information
• Network checks for Jamf Remote Assist and App Installers
• Inventory Troubleshooting: Checks for files left behind during a Jamf Recon command and provides a file name for further investigation
• Jamf Connect License Check and troubleshooting
• 3 Custom apps to configure for your own log gathering

Installation

Download the latest copy of Jamf Log Grabber here

In Jamf Pro, paste the contents of the script in a new script payload under Settings> Computer Management> Scripts> +New

Click on Options and set the names for Parameters 4-9 as follows

Under Computers> Policies, create a new policy that contains the Jamf Log Grabber. If you want to get additional app logs, set the name and file path you want as seen below in the "Parameter Values" section

When the script is ran, there will be a folder with your app name and the logs inside as seen with DEPNotify in this example.

If you do not see your app folder, it is because the file was not found and the cleanup array removed the empty folder.