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## User Story or Problem Statement
How might we update the desk-references for contact center agents so that they are able to best help veteran reported issues?
## Goal
Update current desk-references…
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We have received IIA XML from partner with the wrong hash.
https://dev-registry.erasmuswithoutpaper.eu/iiaHashValidator confirms it is correct.
After examination of XML I conclude there is an iss…
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# Steering Onboarding
This document covers steps needed to onboard new Steering Committee
members and off-board emeritus members.
- [ ] All new members must complete the [Inclusive Leadership T…
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We use the [Splunk Jira Integration](https://ta-jira-service-desk-simple-addon.readthedocs.io/en/stable/userguide.html#jira-custom-fields) to create issues in our JSM from Splunk.
We have noticed t…
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## Description
As the Facilities team, we would like to understand pain points and unmet needs for VAMC PAO editors so that we can identify high value work in this area and inform our priorities.
…
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I would like to have a page where I can see all users and their current locked status. This would give (smaller) organizations a better overview of all users and their status.
I have already made a…
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## Description
I was advised I should create a bug report for not being able to log in using username and password in Powershell core. This makes things difficult when we port our tests from Windows …
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### Description
I am trying to update the logout url value of a service principal after creating an application from an application template. I am able to configure just about everything for my use…
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**Is your feature request related to a problem? Please describe.**
The [https://github.com/j5lien/esphome-idasen-desk-controller](url) repository has now been archived since the Idasen Desk is now co…
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**Describe the bug**
A clear and concise description of what the bug is.
**To Reproduce**
Steps to reproduce the behavior:
1. Use kde plasma 6
2. Authorized your login
3. You will see at the b…