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Ticket system to replace the ticket bot
**ToDos**
- [ ] UI to create tickets
- [ ] set staff to claim tickets
- [ ] ticket claims so that the person who takes care of the ticket can claim it
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# 5 Things You Can Learn From Your Ticketing System Reporting
Reporting is an important part of measuring and managing your ticketing system. Here are some key things you can learn:
[https://www.jit…
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It'd be cool to have another tab at the top next to "Licenses" and "Assets" that says HelpDesk/Tickets or something of the like. Give all users the ability to report a problem with one of their assets…
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We use OnCall to run Grafana Cloud Logs. Our infrastructure comprises many k8s clusters and Loki installations. We try to keep all of our alerts actionable, and these alerts largely fall into 3 catego…
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- [ ] Include link to ticket submission form in all error messages
- [ ] Add link to submit ticket in Help menu
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How to add jump button when someone created tickets for your dsc server and jump button?
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We wish to support all combinations of the following scenarios:
1. Running `notebook` installed in `SAGE_LOCAL` from SPKG
2. Running `notebook` installed in the system python, or in some venv …
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Simple error reporting tool for non power users by allowing people to track/get notified if their errors get resolved (users would explicitly ask for resolution when they submit their errors). -> #5 #…
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We should be careful here to avoid duplications. For technical issues, we go for a ticket (one on one communication). For design or methodological issues we should go to the 1000FARMS Community.
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