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The snippets are used very often and widely and were extended over and over. Currently there are a lot more tickets than there was initially thought or planned. The structure of the snippets should be…
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### Infos:
* Used Zammad version: latest
* Installation method (source, package, ..): Debian 9 Installation Instructions
* Operating system: Debian 9
* Database + version: MySQL 10.1
* Ela…
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As OTRS3 is support by our migrator (and there's actually a download available for version 3) there should also be a repository download for OTRS3. If user doesn't have this repository, he can't insta…
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Currently there is no README.md and description for this package. This file should be added.
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I suggest to move the menu entry AgentTicketDownloadAllAttachments under the Miscellaneous sub menu
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After Updating Znuny-Repo as suggested for Issue 3 (https://github.com/znuny/Znuny4OTRS-AutoSelect/issues/3) all Agent and Customer views are generating an internal server error.
Apache log is show…
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There was a minor change in this commit:
https://github.com/OTRS/otrs/commit/ac9063f9e29ae799b6d3de6a062252b5165564a9#diff-e36c34534d0d7f0b8fc95df09fc1cb9a
Which we should use to, so there is no d…
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My previous issue was closed without proper testing, so I'm creating new one. @muhammadn
[old issue](https://github.com/zammad/zammad/issues/1797)
### Infos:
* Used Zammad version: 2.3.x / 2…
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If I send a mail via a generic form mailer like this:
```
X-PHP-Originating-Script: 33:form-handler.php
From: foobar@bar.com
MIME-Version: 1.0
Content-type: text/plain; charset=utf-8
Content-Transfer…
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Hey ,
I'm trying make any customer information field clickable or pass http-link to any field .
so i have tried this
**[ 'UserPhone', 'Phone', 'phone', 1, 0, 'var', 'click2dial.pl?cust=$Env…