-
Currently the file 'var/packagesetup/Znuny4OTRSSortByLastContact.pm' is used to create the dynamic fields. This is should always be done via the Znuny4OTRS-Repo Helper in a SOPM CodeInstall block, if …
-
Source: vz599.demo.znuny.com
Import via console works fine at first time. After executing "Import::OTRS.start" again, I get the following error message:
```
NameError: undefined local variable …
-
Now I'm able to reproduce it. Import via UI will stop. Error in log/scheduler_err.log:
/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/attribute_assignment.rb:59:in…
-
Here the header of the e-mail where
```
Return-Path:
X-Original-To: sales@znuny.com
Received: from mail-qk0-f170.google.com (mail-qk0-f170.google.com [209.85.220.170])
by arber.znuny.com (Postf…
-
Hi,
if I try to install the repo I get:
Can't install/upgrade package, file var/httpd/htdocs/js/Core.UI.InputFields.js already used in package KIX4OTRS-8.0.5!
Any bypass?
-
I would like to migrate OTRS4.
According to the documentation at https://docs.zammad.org/en/latest/migration-otrs.html,
I download the migrator and try to install it to otrs. But I get:
So…
-
I tried to import our KIX into Zammad on the command line.
Used OTRS 5.0.14 sources and the KIX DB.
Installed Znuny Repo & Zammad Migrator via:
```
su www-data -s /bin/bash -c "./otrs.Console.…
-
When I chose an process the Field on search is duplicated.
![image](https://cloud.githubusercontent.com/assets/475022/15648523/90a7cc06-2641-11e6-8c13-8413c4c8352f.png)
Later select process
![image…
-
When using a slim skin in OTRS 5 with this addon let some icons in the toolbar become unusable. Executing Core.Agent.ResizeNavigationBar(1); in the browser javascript console solve the problem.
-
I suggest you add info to the PDF telling users how they can (if they want to) add the new DynamicField_TicketLastCustomerContactTime field as a column on the lists that will now initially sort by thi…