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Cases support the following connectors:
- ServiceNow ITSM
- ServiceNow SecOps
- Jira
- IBM Resilient
- Swimlane
- Webhook - Case management
We should enhance the backend code of each connec…
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Question | Answer
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What is it | Service Management …
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*On GitLab by @rjk on May 15, 2021, 21:00*
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## Problem
When I'm reading a **zoomed-in** document I need to progress through it using a sequence of 2 different keys: `J` (go to the next page) and…
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itsm服务单独部署的,不依赖Paas平台。其中Broker使用的是redis。当redis服务不可用的时候,worker进程就挂掉了
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##### SUMMARY
Enable the ability to search for standard changes within custom tables, instead of being limited to finding templates solely in the 'std_change_producer_version' table.
##### ISSUE…
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在itsm中触发器这里插入的变量,触发邮件通知以后,收到的邮件里面变量获取不到对应的值,如下图
![image](https://user-images.githubusercontent.com/10609456/197993392-54a04870-f470-4fb2-8fdb-e2453f213bd8.png)
![image](https://user-images.githubu…
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**原始需求**
list_users接口支持组合查询:
itsm批量读取全量用户进行缓存,读取用户时无法同时根据status,staff_status查询用户
![image](https://user-images.githubusercontent.com/110165979/186100837-7a6cf8c5-a820-4a01-9e54-261a0a97f11c.png)
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Hello everyone and thank you for this excellent plugin
GLPI users have a number in their profile that I want to display in the PDF file as for the first and last name with the "owner" tag
How to…
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##### SUMMARY
Elaborate on the group_by install_status parameter of the inventory plugin to include information about the expected data type. This parameter is expecting a 'choice list' index(intege…
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这边想集成ITSM单据处理的流程到OA系统,前面建单,流转,处理都调通了,但是好像没有最后一步满意度评价的api,希望增加这个
![image](https://user-images.githubusercontent.com/39146216/150663062-8f10c523-8712-412e-9a32-40363399b573.png)