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hi bieli,
I'm very interested by your otrs-mantis-connector. Unfortunately, I don't get it work.
When I try to open the perl-rest-client1.pl, I get the error:
[Mon Jan 07 12:22:40 2013] [error](8)Ex…
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Siehe https://www.helpdesk.rrze.fau.de/otrs/index.pl?Action=AgentTicketZoom;TicketID=1076278
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@Gerd-ECRIN suggested the use of a ticketting system for a better management of repository related requests.
see below quotation.
a quick search finds at least 2 projects that seems suitable:
h…
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Hi
Installation fails on OTRS 6.0.29 for the following file:
Custom/Kernel/Output/HTML/FilterElementPost/ConvertWinmail.pm
with a black X : File is not installed
How can I fix it ?
Thank you …
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Hey,
I've had a user report the following normalization:
```js
normalize('https://my.otrs.dom/index.pl?Action=AgentTicketZoom;TicketID=707128') == 'https://my.otrs.dom/index.pl?Action=AgentTick…
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I cant say this is an issue, more of a possible feature request. I have read through the previous posted issues and from my own tests I see that registered users are not automatically created as custo…
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Hi, i stuck on hiding a specific Queue. Some ideas?
The getTicket Function has some vars:
```
$vars = array(
'TicketID' => array( $id, XSD_STRING ),
'CustomerUserLogin' => array(…
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### Environment
- OS: Linux
- Browser: Chrome
- Znuny version: 6.5.4
### Expected behaviour
I expect znuny to accept the mail, but this might be a case of garbage-in, …
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siehe Vorschlag https://www.helpdesk.rrze.fau.de/otrs/index.pl?Action=AgentTicketZoom&TicketID=893751
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Hiya,
How do you configure the sms to email plugin please?
Also is it possible that once configures if user A sends in an sms when its forwarded to the email, it creates a subject line as phonenumbe…