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Greetings, !
I came up with the idea of integrating MeshCentral with ticketing systems. In particular, when using the Mesh assistant, when help is requested, so that through a webhook you can automat…
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Tutorial: https://uxtools.co/challenges/competitive-analysis/
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# 5 Ways to Define Helpdesk Ticket Priority Levels
Support ticket priority levels explained - Learn about the 5 best ways to define helpdesk ticket priority levels to satisfy your customers and boost…
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# Use Case
As the Elastic Admin, I would like to be able to add the tags from the test triggering an alert to the alert. This will make it easier to route alerts in my alerting solution and ticketi…
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## Description
The Health services list and Vet Center content types in the CMS both have spotlight/featured content but they have different CMS fields and different displays on the front end than VBA…
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**Nextcloud (please complete the following information):**
- Nextcloud-Version: [28.0.0 +]
- Forms-Version: [4.0.0 +]
**Describe the solution you'd like**
Id like to see Forms to be also used …
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Quoting:
> The default factory mode of BOCA Printer for USB is USB class 7. We have the ability to change this mode to USB HDI class 3 by sending a simple FGL command to printer.
>
> In the…
tresf updated
2 years ago
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At the moment built-in actions focus on supporting different alert systems. It would be nice to support ticketing systems by default, as automatically reporting issues based on Spidermon alerts is a c…
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Started research on existing helpdesk ticketing systems, in order to understand the best features,structure and working.
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add Request Management Module (ticketing)
## Details
Instead of the standard details page like the current page have the ticket details in a collapsible box then the comments underneath.
##…