MicrosoftLearning MB-230-Dynamics365forCustomerService issues

MicrosoftLearning / MB-230-Dynamics365forCustomerService

MB-230 Dynamics 365 Customer Service

https://microsoftlearning.github.io/MB-230-Dynamics365forCustomerService/

MIT License

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issues

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Unable to find the specified environment (WWLLABnnn) in M00-Lab00-Step 02 of Task 2 – Access the Dynamics 365 application

#89 KashifKhaan opened 3 hours ago
0
Practice Lab – Entitlements and templates: All of the described settings need to be performed in the Customer Service admin center

#88 RobertRybaric opened 3 months ago
0
Practice Lab – Routing cases: Record creation rules / Routing Rule Sets cannot be created from the Customer Service Hub anymore

#87 RobertRybaric opened 3 months ago
0
Practice Lab – Queues: Queue creation not possible anymore in the Customer Service Hub

#86 RobertRybaric opened 3 months ago
0
Previous lab data not cleared down

#85 julians1966 closed 4 months ago
1
July 2023 update

#84 bpmoring closed 1 year ago
0
MB-230T01-A Dynamics 365 for Customer Engagement for Customer Service Issue

#83 InstrovateSakshi250399 closed 1 year ago
3
June2023 changeto demo

#82 anjenni closed 1 year ago
0
Practice Lab 11 – App profiles Broken steps

#81 ArturoBravo111 closed 1 year ago
2
UI update has changed the location of the App profile manager in Lab 11 instructions

#80 SkillableBB closed 1 year ago
1
Update readme.md

#79 ephiax20 closed 1 year ago
0
Practice Lab 12 - Customer Service Insights - incorrect instructions

#78 chaast closed 1 year ago
1
Practice Lab 11 - Agent collaboration - insufficient security role, preventing execution of steps

#77 chaast closed 1 year ago
2
Practise Lab 11 - App profiles - requires mention in lab instructions to navigate to admin centre

#76 chaast closed 1 year ago
2
Practice lab 5 - Entitlements and SLAs - missing instructions

#75 chaast closed 1 year ago
1
Practice Lab 4 - Routing cases - incorrect instructions

#74 chaast closed 1 year ago
1
Practice Lab 1 - Creating cases - missing instructions

#73 chaast closed 1 year ago
3
Not able to create bookable resource records that can be used as experts

#72 indiratechno closed 1 year ago
5
Configure SLA’s and KPI’s in Microsoft Dynamics 365 Customer Service

#71 indiratechno closed 1 year ago
2
Update LAB[MB-230]_M01Lab03_Resolving_Cases.md

#70 MOC-Labs-Review closed 1 year ago
1
Instruction Dont match content Blocker

#69 Universo-Ap00 closed 1 year ago
1
Update LAB[MB-230]_M06Lab02_App_Profile.md

#68 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#67 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#66 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#65 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#64 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#63 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#62 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#61 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#60 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#59 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#58 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M01Lab04_Route_Cases.md

#57 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M01Lab01_Creating_Cases.md

#56 MOC-Labs-Review closed 1 year ago
1
Update LAB[MB-230]_M00Lab00_Dynamics_365_Labs.md

#55 MOC-Labs-Review closed 1 year ago
1
"Agent Collaboration" lab - new?

#54 TesterTesterson1004 closed 2 years ago
2
Update LAB[MB-230]_M05Lab01_Configure_Customer_Service_Scheduling.md

#53 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M05Lab01_Configure_Customer_Service_Scheduling.md

#52 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M05Lab01_Configure_Customer_Service_Scheduling.md

#51 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M05Lab01_Configure_Customer_Service_Scheduling.md

#50 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M05Lab01_Configure_Customer_Service_Scheduling.md

#49 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M05Lab01_Configure_Customer_Service_Scheduling.md

#48 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M05Lab01_Configure_Customer_Service_Scheduling.md

#47 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#46 MOC-Labs-Review closed 2 years ago
1
Instructions Don't Match Content

#45 zeeb33 closed 2 years ago
1
Update LAB[MB-230]_M06Lab02_App_Profile.md

#44 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M06Lab01_Customer_Service_Workspace.md

#43 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M03Lab01_Create_knowledge_articles.md

#42 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#41 MOC-Labs-Review closed 2 years ago
1
Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

#40 MOC-Labs-Review closed 2 years ago
1