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gc-proto
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pspay
Files and project notes for a PS Pay optimization project
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People not served by the Pay Centre aren't necessarily the same as those not using Phoenix
#12
patlaj
opened
5 years ago
0
Government employees that aren't served by the Pay Centre
#11
patlaj
closed
4 years ago
1
How do you know when to use the Phoenix feedback form and when to submit a pay action request form?
#10
patlaj
closed
4 years ago
2
How well do public servants know the pay jargon (PAR, etc)?
#9
patlaj
opened
5 years ago
1
When you'll get your first paycheque
#8
patlaj
closed
4 years ago
1
What employees typically contact the pay centre for
#7
patlaj
closed
5 years ago
1
Is there any risk or issue with having this information public instead of internal (for example, possibly confusing people looking for general information not for public servants)?
#6
patlaj
opened
5 years ago
0
What issues are public servants contacting the pay centre for that *should have been* findable on the web?
#5
patlaj
opened
5 years ago
0
Terms people use when searching for pay information or help
#4
patlaj
opened
5 years ago
0
Most commonly visited pages out of the PS pay content
#3
patlaj
opened
5 years ago
0
What employees most typically contact admins/HR for help with
#2
patlaj
opened
5 years ago
1
What are the top tasks reported by people coming to pay pages, and how successful are they at completing them?
#1
patlaj
opened
5 years ago
2