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**Description**
Right now, the code base for front end templates appears to be driven by twig templates, with some backbone.js modules for certain advanced front end functionalities. This creates a…
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**Description**
Will be nice and useful to be able to merge duplicate tickets.
**Example**
Sometimes customer for different reason can open duplicate ticket or due to some bug or issue ti…
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# Bug report
### Title
**Just a quick sentence to brief your trouble with UVDesk or something associated with it.**
**Please be calm, short and emphasize on points.**
### Issue Description
**…
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Installed the latest version to test, and found that uvdesk has tons of date formats, but none of them suits my needs. The most surprising thing - it has no international date format ISO 8601 (https:/…
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# Bug report
### Title
While installing Wordpress is easy, installing UVdesk seems quite impossible for me.
After several months or years, the UVdesk setup process never improved.
I will sho…
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# Bug report
### Title
There should be an option with each setup mailbox where user can verify the added mailbox functionality is valid or not.
### Conclusion
Sent a test email on mailbox ID t…
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# Bug report
### Title
Schema is not in sync with the current Mapping
### Issue Description
After fresh installation I tried to check the schema validation and I get this issue.
### Precond…
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**Description**
Please allow authorized operators to remove attachments from a ticket.
Customer can upload big attachments r something that should be not attached to a ticket.
Currently seems…
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I asked if is possible to lock a ticket from customer replies but no answer for now
https://forums.uvdesk.com/topic/1903/lock-a-ticket-from-response
Asked also on Skype but still a mystery
- I …
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This repository is only for reporting bugs or issues. If you need support, please use:
1. Create support ticket on https://krayincrm.uvdesk.com
**I tried many times, but always show an error (Erro…