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Hi,
I just tried to use FreshService.pbit, but I get an error:
Departments
Web.Contents failed to get contents from 'https://_company_.freshdesk.com/itil/departments.json' (404): Not Found
![P…
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**Describe the bug**
It's not possible associate a Ticket with a Project, even the "Projects" existing on "Items" tab from Ticket view.
**Page(s) URL**
https://glpi.example.com/front/proj…
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Dear team,
I am trying to update an Incident ticket via snow_record module. The playbook executes fine, but the incident ticket is not updated. I am using a developer (Paris) Service now account and …
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## Nome completo
Larisse Rodrigues Alves.
## Localidade
Palmas-Tocantins
## Apresentação
Olá. bem-vindo ao meu perfil!
Atualmente sou estudante de Sistemas de Informação - 7º perí…
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# Feature Request
## Is your feature request related to a problem? Please describe
usage: copy_user.php (template user) (new user)
Yes, right now if I have a List of 1000 user to create, is p…
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> Vaga Remota durante a pandemia
## Descrição
Estamos buscando por profisionais de DevOps Sênior para fazer parte da nossa equipe de tecnologia, que é essencial no processo de criação, des…
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## Description / Steps to reproduce / Feature proposal
I'd like to be able to use lb4 with a graph database. Currently my preferred target would be OrientDB but, even if it were Neo4j (which is proba…
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mhz There was a change in the system behavior with Paris. This also caused us to create a HI ticket, where they explained to us that the "admin" read ACL which we had long ago implemented was suddenl…
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```
2020/04/16 15:55:11 - CMDPHP SQL Backtrace: (/plugins/thold/thold_templates.php[46]:template_add(), /plugins/thold/thold_templates.php[555]:sql_save())
--
2020/04/16 15:55:11 - DBCALL ERROR: SQ…
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Hi,
The ITIL Categories tab in Ticket Templates does not show the category information:
Steps to reproduce the behavior:
1. Go to 'Assistance\Ticket Templates\Template...'
2. Click on 'ITIL C…