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# Use Case Guide Request: ServiceNow Agent Nudge
**Description of Use Case:**
Nudge agents to address tickets that are overdue pending their action.
**System:**
Include a link to an existing …
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# Use Case Guide Request: ServiceNow Approval Reminders
**Description of Use Case:**
Periodically remind users that they have pending approvals that have not yet been answered
**System:**
https://g…
ghost updated
8 months ago
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It would be nice to push code changes back to ServiceNow while detecting (and possibly resolving) conflicts
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- Read `snow_credentials.yml` on session start so changes are picked up without restart of action server
- Detect if SNOW instance is accessible at session start instead of depending on `localmode` (…
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I've got a curious case for service-now.com websites. The url in the Firefox's url bar endlessly swaps between two urls:
https://######.service-now.com/nav_to.do?uri=%2F$vtb.do%3Fsysparm_board%3D##…
JG127 updated
2 years ago
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┆Issue is synchronized with this [Servicenow records](https://dev247649.service-now.com//now/nav/ui/classic/params/target/change_request.do%3Fsys_id%3Dc35753a8833b4210bb13b0d6feaad3a5)
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┆Issue is synchronized with this [Servicenow records](https://dev247649.service-now.com//now/nav/ui/classic/params/target/change_request.do%3Fsys_id%3D70101f20833b4210bb13b0d6feaad332)