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Hi Jonathan,
I'd like to ask if you would upload your add on to OPAR (http://opar.perl-services.de). This add on looks interesting...
Kind regards,
Renée
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I think this may be a perl 5.34 thing. I was able to work around it by modifying the line to read:
`shmwrite( $Self->{IPCSHMKey}, utf8::decode($Data . $String), 0, $Self->{IPCSize} ) || die $!;`
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### Environment
- Server OS: Ubuntu 22.04.3
- Browser: Chrome, Firefox
- Znuny version: 6.5.5
### Expected behavior
No duplicate inserts to the ticket_flag table.
### Actual beha…
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I'm using the extension (today's git) with OTRS. Some forms in OTRS are rendered in a two-step process: output a lot of HTML, all form fields marked as read-only initially. Then several fields are loa…
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I am tring to use TicketUpdate method to put a ticket into pending state, I cant put pendingTime to the ticket
$fechar_ticket = Ticket(State='Contingenciado', pendingTime={ 'Diff':10080,})
$client…
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Hi,
i have installed the Multi SMTP Modul and have Change the OTRS Config. In the sendmail i have selected MultiSMTP and under admin -> SMTP Settings i have add two SMTPS Accounts.
But when i try to…
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When you submit a new ticket,
the event handler produces a new response that is empty.
/usr/share/otrs//Kernel/System/EventHandler.pm
It asks you to download an empty file with no headers
index%20(3…
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Fully implement code for automatic accept/eject malis with integration into a ticket system.
towo updated
12 years ago
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### Short Summary
We should review our MySQL syntax colouring to see if we can provide better support for it.
### Additional Information
Reference:
OTRS: 16140
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Currently, if a tag like which belongs to a dynamic field of type Date or DateTime is included in a template, ticket notification, or auto-reply (probably anywhere tags can be used), the date is form…