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### Describe the bug
This GitHub issue is being moved from MicrosoftDocs [#]().
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### Engineering request
Remove the parameter description "some help" replacing it with some…
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Susan d. has requested Maximo training for the following users.
(EDIT)
She is requesting this training for assisting the Customer Service Reps, especially in times of major weather event.
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### Description
this feature will confirm the user that their feedback has been submitted and review soon.
### Screenshots
_No response_
### Checklist
- [X] I have checked the existing [issues](h…
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**Component**
* Generic
**Environment**
* OS: Ubuntu
* ThingsBoard: 3.7.0 PE
* Browser: Chrome
**Description**
During custom widget development, I am trying to assign/move a device…
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https://www.bleepingcomputer.com/news/security/business-services-giant-cbiz-discloses-customer-data-breach/
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# Customer Service Tips FOR CUSTOMERS - How to Squeeze the Best Support out of Companies
So many tips for support people out there, how about some tips for angry customers?
[https://www.jitbit.com/n…
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For DSP (not Bigpicture) we will initially provide OpenStack Horizon as a portal for users to launch services inside their allocated environment / budget envelope. We will need a more easy to use web …
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**Summary:**
We need a better way to enable users to provide feedback and we need to capture feedback which will support us to improve our service
**Expected activities:**
Review service journey ma…
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# No Bullshit Proactive Customer Service
How to provide proactive customer service without being intusive
[https://www.jitbit.com/news/proactive-customer-service/](https://www.jitbit.com/news/proact…
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![image](https://github.com/user-attachments/assets/786ca528-75e8-4db5-96c7-9025922499dd)
- [ ] Add entry additionally to SERVICE_TEMPLATE_HISTORY table with REQUEST_TYPE - UPDATE
- [ ] SERVICE_TE…