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Invalid Domain Error when user start a new livechat.
This error started to appear when updating the version via snap.
![2021-08-17_11h28_16](https://user-images.githubusercontent.com/13255524/1297…
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### Description: Email Inboxes stops working
When receiving an incoming email in the mailbox contact@polimedad.com should open a new ticket in Omnichannel.
After a while this stops working. I …
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### Description:
When the last livechat/omnichannel agent goes offline, the users with still open browser windows are not notified.
Instead they are led to believe that someone is still avai…
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### Description:
I have problem with arabic language in live chat
### Expected behavior:
I know that rocket chat support Arabic language but i don't know why when i activate livecha…
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### Description:
Hi, i'm using RocketChat 6.5.3 (mongo wiredTiger), installed manually on Ubuntu LTS.
Retention policy enabled to 180 days and ALL checkboxes are on also – i want to just delete ol…
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We have our system set up to show the offline web form outside of business hours.
We are enforcing business hours.
Unfortunately, we also use SMS (Twilio) for support. If we have no agents online…
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Can't identify the method to send/post the attached file in the outgoing message
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### Description:
I can't use Facebook Messenger on Omnichannel. It just doesn't start-up or sometimes gives integration error.
### Steps to reproduce:
I connect just like the instructions say…
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### Description:
With 4.8.0, at least, the user-list API doesn't work anymore as expected. With 4.7.1 it worked.
### Steps to reproduce:
1. use example query https://developer.rocket.chat/ref…
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Usually when the widget is first opened to a text dialog, its a blank box without an agent present. Only when the user types their first message does it route to an agent.
Add an option enabling ag…