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add Request Management Module (ticketing)
## Details
Instead of the standard details page like the current page have the ticket details in a collapsible box then the comments underneath.
##…
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http://www.wantchinatimes.com/news-subclass-cnt.aspx?id=20131020000008&cid=1103
TravelSky Technology, the provider of the ticketing system used by the airlines, insisted that penetration of its syste…
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> Als Portal-Redakteur kann ich Kundenanfragen über ein Ticketing-System verwalten. (eventuell OTRS)
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Currently if an algorithm was to make use of a certain property `weight` and aggregate it via a sum -if we wanted the same algorithm but using a mean aggregation it would have to be implemented a seco…
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User should be able to provide a feedback from the interface
Short term - redirect to Jira (internal solution and possibly external)
Long term - integration with a ticketing system like Jira, Servic…
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There is a need to have the follow items in each report for easy referring:
1. Unique identifier: Unique identifier for each report or case. This will help the team to identify and refer to reports…
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In Admin, show tickets in "Awaiting Your Response" status under Tickets menu tab
[Ticketing System Enhancements_V2.pptx](https://github.com/Cavelle-F/My-Test-Repository/files/2324973/Ticketing.Syst…
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### Proposal
It could be helpful to reduce context (tab) switching when managing refinement sessions.
### Status quo
To start a refinement session users must:
- Go to unrefined home page
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I am trying to integrate my system with ConnectWise ticketing system. I would like to use this SDK to connect to get the job done, but I can't seem to find document that will help me.
where can I fin…
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Enhancement Tasks - Let's look into how to support people when they have issues. Some sort of ticketing system. This task may become a bigger epic of its own depending on what we pick.
oisn1 updated
6 years ago