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### Description:
On the UI, it is only possible to select the active departments to transfer the livechat room but we still can transfer the chats to the inactive departments by `api/v1/livecha…
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This includes the APIC, MySQL HA/DR topology.
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When calling chatSDK.getMessages() in my React Native project, the method returns an empty array ([]) instead of the expected list of messages.
### Implemetation
```
await chatSDK
.getMessag…
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### Description:
Omnichannel does not receive messages from facebook messenger
### Steps to reproduce:
1 - send a facebook messenger message
2 - leave the ominichannel key on
### Expe…
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I use React Native 0.68.1 on my Android device.
Follow README.md make
```
```
But got this error:
```
LOG RegisterNativeScenarioMarkerInitiated
LOG [VoiceVideoCallingProxy][askPermi…
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### Description:
It's a good user Experience if we redirect back to the current chat section when the manager manually closes or forward the chat.
### Steps to reproduce:
1. Go to Omnicha…
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Hi the /api/v1/livechat/agent.next/:token is just giving success=true and nothing else. I believe due to this /api/v1/livechat/room creates a room and doesn't assign a agent to it.
Reference to doc…
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There are two places in the UI where you can configure a message to be displayed in the window when a session is closed by visitor abandonment. Neither of them seem to be working.
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We should consider.