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DeskDirector
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UserVoice
Feature request tracker
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ALL option at top of Tech's Board/Status navigation tree
#540
CharlesWarwick
opened
3 years ago
0
TECH modify ticket by impersonation
#539
Nness
closed
3 years ago
0
Request type collections.
#538
Nness
closed
3 years ago
1
Catch all company for contact creation
#537
Nness
closed
3 years ago
1
[24734, 26498, 515090] Feature Request: Remove "Priority" from Being Visible in the DD User Portal
#536
DavidSolutionsIT
opened
3 years ago
7
Add SLA Timestamps to TECH Ticket Detail
#535
DevanMorrison
opened
3 years ago
9
[24723] Make text field max length condition (validation) more flexible
#534
blacktipit-x
closed
2 years ago
7
CSV export for survey data
#533
Nness
closed
3 years ago
4
Ability to CC other users and emails when submitting DD Forms
#532
Elvin-Lister
opened
3 years ago
1
[24515] Dedicated phone number field for forms
#531
iskolares
closed
3 years ago
2
Trello style cards to see whos working on what
#530
jhuntin12
opened
3 years ago
0
[24468] Improve iframe security
#529
iskolares
closed
2 years ago
1
Request Type Dynamic Filtering
#528
j0nsn0w7
opened
3 years ago
1
FeatureRequest: Add Contact Site to Advanced Filter & Ticket Detail
#527
DevanMorrison
opened
3 years ago
2
Ability to filter Request Types
#526
iskolares
closed
3 years ago
1
Ability to preview forms while creating/editing it
#525
iskolares
opened
3 years ago
0
[24315] Display alternate email address contact's profile in DeskDirector
#524
iskolares
closed
3 years ago
1
Product field in DeskDirector does not provide all the fields related to Installed Product in AutoTask
#523
walbertson
opened
3 years ago
0
Broadcast recast
#522
Nness
closed
3 years ago
1
Display ticket status inside ticket list (TECH)
#521
dustinabingham
closed
6 days ago
1
[24328] Move chat window so it does not cover ticket details pane
#520
iskolares
closed
3 years ago
2
Customize the time it takes for the notification window to disappear after someone accepts an initial chat message
#519
Nness
closed
6 days ago
1
Ability to add standard notes/communication templates to chat messages
#518
Nness
opened
3 years ago
2
[48466] Customize chat system message
#517
Nness
opened
3 years ago
1
Allow maximize chat window
#516
Nness
opened
3 years ago
0
4 Feature Requests
#515
DavidM-03
closed
3 years ago
1
[24253] Need new email token for Name of Approver receiving the email
#514
iskolares
closed
3 years ago
16
Revise UI for Change Approval notes dialog
#513
jameskirsop
closed
3 years ago
1
[24144] Consistency between ticket list UI and ticket details
#512
iskolares
closed
3 years ago
1
[24143] Advanced Time Entry Calculator
#511
iskolares
closed
3 years ago
1
[24145] Add separation between ticket owner and technician replies on tickets
#510
iskolares
closed
3 years ago
1
"Ticket Notification Status Exception" should pull from the Notification Enabled Boards list
#509
Aycorn
opened
3 years ago
0
Ticket Type & SubType Additional Control
#508
DevanMorrison
opened
3 years ago
0
[24019, 25763, 25773] Ability to add additional contacts (CCs) to ticket - Autotask
#507
iskolares
closed
3 years ago
5
[24018] Add option/button to 'quick copy' ticket number
#506
iskolares
closed
3 years ago
1
[24016] Assign asset/workstation to ticket
#505
iskolares
opened
4 years ago
0
[24017] Ability to merge tickets - Autotask
#504
iskolares
opened
4 years ago
0
Make sticky notification great again
#503
OpsChris
closed
3 years ago
2
DD Portal: Additional confirmation before leave chat session
#502
4rsl
opened
4 years ago
1
Avoid display workflow message as internal note in tech portal (Autotask)
#501
Nness
closed
4 years ago
0
[23897] Ability to remove (or not use) default system menu item on new menus created
#500
iskolares
closed
4 years ago
1
[23904] Color Shading for Agent Collision
#499
iskolares
closed
4 years ago
1
Allow dynamic field in dd-form to have capability to dependent on previous dynamic field.
#498
Nness
closed
4 years ago
1
DD Tech: Using Tab Key in Fields on New Ticket Screen vs. Clicking Dropdowns
#497
4rsl
opened
4 years ago
0
Dynamic Fields: Built-in solution for Configurations
#496
Aycorn
opened
4 years ago
0
[23832] Edit contact information inside TECH portal
#495
Nness
opened
4 years ago
0
[23821] Default sign in company for client portal user that has multiple user profile
#494
Nness
opened
4 years ago
0
Allow capability to see who else is looking at ticket
#493
Nness
closed
4 years ago
2
[23771] auto-update feature for windows installed portal
#492
DDAndyChen
opened
4 years ago
0
[23759] Post DD Chat logs as Internal or Discussion note, rather than file attachment
#491
DDAndyChen
closed
4 years ago
5
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