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DeskDirector
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UserVoice
Feature request tracker
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Portal Contact Navigation Incorrect
#590
IamBlackmonty
closed
3 years ago
2
[26032, 39242] Improved way of submitting tickets with user groups
#589
iskolares
opened
3 years ago
3
[26115] Client portal experience within Microsoft Teams
#588
iskolares
closed
1 year ago
8
[26064] Allow StreamlineIT to create broadcast
#587
iskolares
opened
3 years ago
1
[26059] Show summary of the user group(s) the contact has been added to
#586
iskolares
closed
2 years ago
0
Single click for "Click to paste images from clipboard" field
#585
Aycorn
closed
3 years ago
2
[25180] Add indication of primary contact in admin console
#584
iskolares
closed
3 years ago
2
[25968] Ability to easily reference Learning Center items from the Tech Portal
#583
iskolares
opened
3 years ago
0
[25958] Ability to filter tickets both "Assigned to Me" and "Unassigned" (TECH Portal)
#582
iskolares
closed
3 years ago
1
[25804] Default Ticket Routing Configuration
#581
iskolares
closed
3 years ago
1
[25857, 26496, 26518] Chat Supervisor Function/Feature
#580
iskolares
opened
3 years ago
4
[39370] Ability to bulk manage request types
#579
iskolares
opened
3 years ago
1
We'd love to see an integration with TimeZest
#578
prysmcorp
opened
3 years ago
1
Ability for users with All Tickets access to filter to other sites too
#577
awill4457
closed
3 years ago
3
"One Click" client surveys
#576
PreciseNZ
opened
3 years ago
2
Chat Notifications After Logging in
#575
EliteTechCEO
closed
3 years ago
2
Chat Supervisor
#574
EliteTechCEO
closed
3 years ago
1
Chat Notification
#573
EliteTechCEO
closed
3 years ago
1
Chat with a Technician - Associating with Current Ticket
#572
EliteTechCEO
closed
3 years ago
1
[25602, 25938] Ability for a "Manager" to see all Sites under a company (Connectwise)
#571
iskolares
closed
3 years ago
2
[25798] Add summarized portal permission to tech portal's contact page
#570
Nness
opened
3 years ago
0
Search functionality for DD Learning Center
#569
Aycorn
closed
3 years ago
1
Deeplink Chat Specific Ticket
#568
EliteTechCEO
closed
3 years ago
1
Add Contact Number to Contact's Information in Tech Portal
#567
iskolares
closed
3 years ago
2
[25725] Ticket Status filter on Service Radar
#566
iskolares
opened
3 years ago
2
[25642, 25661, 25703] Bring back Ticket Status to Client Portal on new UI
#565
iskolares
closed
3 years ago
4
[25668] Improve New Ticket workflow for StreamlineIT
#564
iskolares
opened
3 years ago
0
New ticket button on TECH's company page.
#563
Nness
opened
3 years ago
1
Request Types - Search for Category keywords
#562
beverleyh473
opened
3 years ago
4
[25482, 37578] Ticket Status list based on selected Ticket Category
#561
iskolares
opened
3 years ago
0
Filter for Tickets with no contact
#560
avilarma
opened
3 years ago
1
[25403] Sort out OAuth verification
#559
iskolares
closed
3 years ago
6
[25333] Add a way to distinguish VIP (and their replies) on the main Ticket Window/Conversation
#558
iskolares
opened
3 years ago
1
[25330] Ability to select/create/remove a request type when creating/updating a Form
#557
iskolares
opened
3 years ago
0
[25288] Ability to specify default worktype in TECH portal (Autotask)
#556
iskolares
opened
3 years ago
1
[40490, 518210] Webhook Trigger or MS Flow Trigger for Surveys
#555
Aycorn
opened
3 years ago
5
[25304, 25289] Ability to assign/un-assign Companies or Contacts from the Request Type Group page
#554
iskolares
opened
3 years ago
2
Request Type Groups - Ability to assign Companies or Contacts via the Request Type Group page
#553
beverleyh473
closed
3 years ago
1
[25267, 25640] Add "Send to:" option on Autotask instances
#552
iskolares
opened
3 years ago
3
Improve ticket info column to avoid push detail to bottom of page
#551
bur4an
closed
3 years ago
3
[25175] Make ticket details section in new client portal sticky
#550
iskolares
closed
3 years ago
0
[25175] Number of tickets not appearing on Ticket list filters in new client portal
#549
iskolares
closed
3 years ago
1
DD Tech | Copy option for Summary with Deeplink
#548
Aycorn
closed
3 years ago
1
[25121, 26055, 26063, 26102, 26056] Allow Additional Email Delivery Option
#547
iskolares
closed
3 years ago
7
[23897] Support adding attachment to existing note (Autotask)
#546
iskolares
opened
3 years ago
0
Day/Date/Month information in DD Tech Chat
#545
Aycorn
opened
3 years ago
0
[24845, 26060] Improve tagging when creating broadcasts
#544
iskolares
closed
2 years ago
8
[24885] Inherit "Send Notes as email" configuration from ConnectWise
#543
iskolares
opened
3 years ago
0
More Macro Automation Options
#542
Kelvikaze
opened
3 years ago
3
[24862] Inherit "Work Role" field from ConnectWise into DD
#541
iskolares
opened
3 years ago
0
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