zendesk out_of_office_app issues

zendesk / out_of_office_app

An app to keep track of, prepare for, and handle out of office agents and their tickets

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issues

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Cannot reinstall

#252 Trott closed 3 years ago
1
Ticket Not getting Assigned to Group

#251 farhankhan124 opened 5 years ago
0
ZenDesk discontinuing Framework 1.0

#250 Zanial opened 5 years ago
5
Agent's tickets are getting unassigned with Unassign All Open Tickets unchecked

#249 rclagett opened 5 years ago
0
Ability to track timestamp of In/Out of office

#248 DigitChris opened 5 years ago
0
App is preventing assignment even though "prevent assignment" is not enabled

#247 morganatlooker closed 5 years ago
1
Using "tag is ooo_agent" does not trigger anything. Adding "Agent out" "checked" causes emails to always be sent.

#246 groan opened 5 years ago
0
App is NOT WORKING. OOO tag is not set on tickets where the agent is set as unavailable.

#245 mgradu closed 5 years ago
1
Agents Getting Assigned Tickets While OOO is On

#244 shaunam opened 5 years ago
1
Tickets not being assigned back to parent group

#243 TheCorm opened 5 years ago
0
Available/ Unavailable Not Visibly Updating

#242 ahjert opened 6 years ago
6
Change Agent back to Available keep agent_ooo tag on some tickets

#241 Videoso opened 6 years ago
6
Out of office roles permission

#240 imvbff opened 6 years ago
2
Putting Agents as unavailable does not prevent assigning tickets

#239 abassoglg opened 6 years ago
2
Changing user to OOO does not add tags to tickets

#238 Jamman opened 6 years ago
5
Upload the app as private app

#237 abdurrahmankhamis opened 6 years ago
2
Option to Extract Complete Ticket Description

#236 sithara opened 6 years ago
0
Status won't stick

#235 JanaBeis closed 6 years ago
0
Bevans/documentation updates

#234 Nebopolis closed 6 years ago
0
Default group filters to the user's current group

#233 Nebopolis closed 6 years ago
2
Add new svg icon

#232 Nebopolis closed 6 years ago
0
Add a new "verified" mode for the bulk updates

#231 Nebopolis closed 6 years ago
0
Important reporting related problem - Possibility to set to which agent Ticket updates via the app are attributed

#230 hheusala closed 6 years ago
1
Out of office trigger is randomly on even though Zendesk user is available

#229 angelika-aron closed 6 years ago
2
OOO App not consistently tagging/unassigning tickets

#228 maggiemcginnis closed 6 years ago
3
added support to labs link in app

#227 dpawluk closed 6 years ago
1
agent_ooo not applying on 'open' tickets

#226 I-am-Kris closed 6 years ago
6
Icon for OOO does not have alpha transparency

#225 luckman212 closed 6 years ago
4
Add Group Filter to Navbar Page

#224 buheryfi closed 7 years ago
0
App not removing OOO tag

#223 randallmom26 closed 6 years ago
1
tag agent_ooo does not work

#222 adekauff1 closed 7 years ago
1
OOO Lab not working

#221 KimWirt closed 7 years ago
7
added bottom margin to sidebar

#220 joelhellman closed 8 years ago
1
unassign open tickets option fixed

#219 joelhellman closed 8 years ago
1
Allow non-admins to change team member status in nav bar

#218 joelhellman opened 8 years ago
6
Exclude Light Agents

#217 joelhellman opened 8 years ago
1
Improve loading

#216 joelhellman opened 8 years ago
4
Bevans/prepare update

#215 Nebopolis closed 8 years ago
0
Pipeline requests to the view previews, fix toggleswitch IDs

#214 Nebopolis closed 8 years ago
0
fix incorrect creation of ticket object for update_many

#213 Nebopolis closed 8 years ago
0
Bevans/permissions updating

#212 Nebopolis closed 8 years ago
0
Bevans/cleanup permission

#211 Nebopolis closed 8 years ago
1
Custom role id permissions

#210 swmichaels closed 8 years ago
0
[WIP] Look at merging changes made in whimsymore/out_of_office_app

#209 Nebopolis closed 8 years ago
1
hacky improvement to responsiveness of navbar app

#208 Nebopolis closed 8 years ago
0
Initial version of progressbar

#207 Nebopolis closed 8 years ago
1
updating in Nav bar is not working

#206 safaa-alnabulsi closed 8 years ago
2
Ed button updates

#205 epritchard closed 8 years ago
1
Fixing visibility issues

#204 epritchard closed 9 years ago
0
Ed location updates

#203 epritchard closed 9 years ago
1